With Tulip’s new LiveConnect Web Chat and LiveConnect Video Chat, customers and store associates can easily communicate through the brand’s ecommerce site and video calling. Store associates can unlock the power of the in-store experience online by chatting, texting, sharing photos and video calling with customers. Store associates can continue to provide the same personalized and positive experience that their customers have come to expect.
Tulip’s LiveConnect Web Chat offers an integrated chat solution that associates can use to instantly curate their interactions by accessing the store’s catalog, sharing product information and photos, checking on inventory availability, and replying to customer inquiries.
Tulip’s LiveConnect Video Chat connects customers and store associates in real-time through video calling. Store associates can answer customer questions, and provide personalized styling appointments, beauty consultations and more all through video call.
Download our LiveConnect Web Chat and Video Chat Brochure to learn more.