
Top 4 retail store KPIs to ensure operational success
The four most important KPI categories are based on the customer experience, store productivity, order fulfillment, and employee performance.
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The four most important KPI categories are based on the customer experience, store productivity, order fulfillment, and employee performance.
Few, if any, roles in modern retail are more demanding than that of a store manager. Store managers are essentially the CEO of their store. They are accountable for such areas as financial performance, customer service, expense management, talent management, and compliance
Do you have the metrics in place to see if your business is shifting effectively or efficiently? Here are five considerations when measuring metrics today.
Data and analytics are taking a lead role in reassessing and improving store operations and performance, especially with this year’s
With constantly changing market conditions, less sales opportunities brought on by reduced traffic, and more tasks to be completed with fewer staff this “holiday intensity” will remain for the foreseeable future. To succeed, the entire stores organization must create a culture where stores do more with less.