APPOINTMENTS

High-touch retail doesn’t have to be high-effort

Book and manage in-person or virtual shopping appointments and events right from your phone with Appointments for Tulip Clienteling.

A personal shopping experience you and your customers will love.

capabilities

Detailed customer profiles

Tulip’s rich customer data makes it easy to create personalized invitations and experiences your customers will love.

capabilities

Online appointment booking

Invite customers to book shopping appointments or register for events directly from your website, or send them links via text messaging or email. Want to be more proactive? Have your sales associates book for them!

capabilities

Automate communication

Reduce no-shows with automated confirmation and follow-up messages that can also include rescheduling or cancellation links.

A personal shopping experience you and your customers will love.

capabilities

Tulip Appointments Personal Shopping Experience

It’s time for some serious one-on-one

Tulip Appointments gives you all the tools to make every sales associate a personal shopping maven.

100%

HIGHER AOV

compared to in-store shopping

72%

OF RETAIL SALES

expected to come from physical stores in 2024 (Forrester Research)

75%

OF CUSTOMERS

more likely to visit a store if they have an appointment (Salesforce)

Handle high appointment volume with confidence

capabilities

Handle high appointment volume with confidence

capabilities

Built for scale

Manage millions of bookings across all your locations, regions, and languages, all from one single system.

capabilities

Intuitive appointment management

View, manage, and track appointments for your entire team in one place, at an individual, store, or regional level.

capabilities

Works with tools you already use

Save time and effort with native connections to Google Calendar, Microsoft Exchange, Zoom, and Google Meet.

Designed for today, ready for tomorrow.

capabilities

Designed for today, ready for tomorrow.

capabilities

Intelligent routing and assignment

Match your customers to the best associate for their needs, and build relationships on unshakeable trust and loyalty.

capabilities

Flexible scheduling for many uses

Schedule appointments based on geolocation, store-specific events, invite-only, and complex appointment types. Your customers will enjoy the convenience of booking appointments when and where it suits them, not just during store hours.

capabilities

The omnichannel shopping enabler

Fully integrated with Tulip POS, Tulip Appointments connects your online shopping cart to your in-store appointment and your POS.

capabilities

Customize for your brand

Configure Tulip Appointments with your colors, fonts, and logos to uphold your brand experience at all stages of the booking process. Need even more? Our SDK makes virtually anything possible.

Edit Content

“Tulip lets us connect with customers through an omnichannel journey and consistently delivers the high-touch personal experiences we’re known for. Clienteling is an important part of our business and Tulip’s solution is best in class.”

Rachael Crews

Vice President

Lilly Pulitzer

Edit Content

“Tulip technology enhances our ability to personalize our connections.”

Rissa Jarratt

Executive Vice President of Retail

Jenni Kayne

Resources

Hear from the experts

The Store of the Future is now. We’ve curated some of the best resources that dive deeper into why hyper-personalization is the future of retail.

Blog

What is the difference between CRM and Clienteling?

Going back to basics to bust an age-old retail myth “Are clienteling and CRM the same thing?” A question that many brands have at the top of mind when diving into the world of retail tech. And it’s a good

Blog

NYFW 2024 trends

Blurring the lines between mass-market and high fashion Walmart, America’s largest retailer, has made a significant splash in the fashion industry by debuting at New York Fashion Week (NYFW). This strategic move is a transformative evolution for the company as

Want to learn more?

Talk to our team and learn how Tulip can empower and transform your store associates today.

High-touch retail doesn’t have to be high-effort

A personal shopping experience you and your customers will love.

Detailed customer profiles

Online appointment booking

Automate communication

It’s time for some serious one-on-one

Handle high appointment volume with confidence

Built for scale

Intuitive appointment management

Works with tools you already use

Designed for today, ready for tomorrow.

Intelligent routing and assignment

Flexible scheduling for many uses

The omnichannel shopping enabler

Customize for your brand

Hear from the experts

What is the difference between CRM and Clienteling?

NYFW 2024 trends

Want to learn more?

Love is in store