Post-pandemic: Welcoming the customers back
Over half of all US consumers plan to spend extra to treat themselves as part of a post-pandemic return to normal, with specific intention to spend in discretionary categories
Featured
Post-pandemic: Welcoming the customers back
Over half of all US consumers plan to spend extra to treat themselves as part of a post-pandemic return to normal, with specific intention to spend in discretionary categories
Blogs
Store manager essentials for the digital age
Few, if any, roles in modern retail are more demanding than that of a store manager. Store managers are essentially the CEO of their store. They are accountable for such areas as financial performance, customer service, expense management, talent management, and compliance
Retailers reap rewards with appointments as customers return to stores
As customers are returning to in-store shopping, they’re increasingly looking for a personalized, convenient and immersive shopping experience that also prioritizes safety. How can brands cut through the noise?
A silver lining after the pandemic? Retailers find growth with omnichannel store associates
Explore the five key ways that store associates bring added value to the omnichannel experience to help drive revenue growth.
4 ways to win at virtual selling
Learn how retailers can offer virtual interactions and personalized engagements to increase repeat buyers and sales.
How to increase appointment booking online
Learn how retailers can drive online appointment booking engagement to increase store and online traffic and customer satisfaction.
Webinars
Redefining the Future of Customer Experience
The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers’ homes. Once cities and stores begin to […]
How to empower store associates with mobile apps and reinvent the in-store experience
The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best service possible. Retailers are realizing that their biggest competitive advantage […]
Whitepapers
Shifting Consumer Shopping Habits in 2021
A survey examines US consumers’ shopping behaviors during the pandemic and their future expectations of retailers to deliver valuable in-store experiences.
Tulip and the California Consumer Privacy Act
How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). Retailers need to review their data and privacy practices to […]
Clienteling: Delivering ROI for Retailers
In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still say that physical stores are their preferred places to shop. […]
The Customer-Retail Intimacy Equation
The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period than it has in the past two decades. Paula Levy […]
Brochures
Tulip Fulfillment – Provide a full range of omnichannel fulfillment options
Improve customer convenience and maximize inventory sell-through. With Tulip Fulfillment, retailers have the ability to fulfill and reserve orders directly from local store inventory with a simple, easy-to-use web application. […]
Tulip Grocery ECommerce Platform – Scalable end-to-end grocery ecommerce platform
In North America 86% of shoppers would like to have their groceries delivered, and 70% could be buying their groceries online by 2022. Supporting online grocery is more important than […]
Tulip Performance Planning – Manage your stores every situation
Performance Planning helps retailers create and execute daily action plans to drive efficiency and smarter decisions. Performance Planning creates a single view of key store metrics to provide store managers […]
Blueday Precision Budgeting – Create the right sales goals and labor budgets for each store
Precision Budgeting can help retailers drive efficiency, make smarter decisions, and increase agility across the store fleet. By combining, and analyzing, all key store information in one-place, finance and store […]
Blueday Intelligent Scheduling
Provide store managers with the tools they need to create the optimal schedules in minutes Intelligent Scheduling provides retail managers with the information and tools they need to create optimized […]
Tulip Assisted Selling
Empower associates with easy mobile access to omnichannel catalog Tulip’s Assisted Selling App delivers a personalized experience for shoppers in your store and can transform one-time buyers into loyal customers. […]
Media
Boggi Milano partners with Tulip to enrich clienteling experiences
Italian menswear brand implements Tulip’s solutions in European stores to elevate delivery of customer experiences.
Tulip Launches Fulfillment and Curbside Pickup to Help Retailers Optimize Omnichannel Experiences
With Fulfillment, stores can offer multiple delivery options to customers through Buy Online and Pickup in Store (BOPIS), Ship from Store, Reserve Online Pickup in Store, and Curbside Pickup.
Tulip announces the appointment of Graeme Grant as Chief Operating Officer
Graeme will oversee Tulip’s business operations, including the company’s financial goals and strategic initiatives, while scaling its customer delivery and support.
Tulip Secures Growth Capital Financing from BDC Capital
Tulip will use the financing as capital to accelerate research and development, grow its sales, and further expand into global markets.
Tulip acquires Timekit to further expand retail mobile solutions and accelerate innovation
Tulip has completed its acquisition of Timekit, the leader in advanced scheduling and resource management system.
Tulip places No.86 on The Globe and Mail’s second-annual ranking of Canada’s Top Growing Companies
Tulip is pleased to announce it placed No.86 on the 2020 Report on Business ranking of Canada’s Top Growing Companies.
Case Studies
How Tulip helped an auto parts retailer turn store managers into business managers
The retailer chose Tulip’s Blueday solution to give them the actionable data needed to diagnose performance issues, optimize schedules, and create daily action plans that enabled store managers to run their stores more efficiently and effectively.
How Tulip helped a specialty apparel retailer transform to a customer-centric operating model
A thousand store, multi-national specialty apparel and beauty products retailer wanted to transition from an operating model that emphasized merchandising and standard task execution to one that made serving the customer their top priority.
How a European franchise operator used Tulip’s Blueday to establish an operating playbook and leadership bench
A franchise operator with stores across 11 countries in Europe and the Middle East was looking for a solution to deliver a consistent customer-centric operating model across their locations within a brand, and eventually across other brands within their portfolio.
