Retail Masterclass
Theory’s Director of Global Learning and Communications explains how to tell a global brand story
In this Retail Masterclass, Theory’s Director of Global Learning and Communications, Katie Walker, explains how to tell a global brand story and how to use your stores to personalize the broader omnichannel experience.
The retail landscape is more diversified and competitive than ever. Customers know they have options and they’re not afraid to ...
In-store retail technology is revolutionizing the way stores operate Technology in retail stores is becoming increasingly widespread as retailers digitally ...
Creating a standout experience in-store requires omnichannel differentiation The retail landscape is more diversified and competitive than ever. Customers know ...
The retail industry relies on physical retail, make sure you get it right Physical retail is all about the experience, ...
How to tell a global brand story through your retail stores with Theory’s Director of Global Learning and Communications ...
How top furniture retailers create stand out experiences for their customers The buying cycle for furniture and home improvement is ...
In the onset of the COVID-19 pandemic, the global labor market saw massive disruptions, with the retail industry taking a ...
How retailers are addressing staffing shortages by expanding in-store technology This survey, conducted in partnership with Retail Touchpoints, takes a ...
The current volatility of the labor market is the worst that many retailers have ever experienced. Retaining current staff, or ...
Beauty, skincare, and cosmetics have come along way–and so have customer expectations. Beauty is exploding. Not just in market size ...
As seen on PRNewswire Lilly Pulitzer launches Tulip’s retail platform to connect with customers at scale and support the modern ...
As seen on PRNewswire The apparel and furniture brand selects Tulip and their seamless Shopify Connector to create personalized and ...
Featuring Forrester There’s a lot of buzz around ecommerce and specifically DTC these days. However, physical retail still drives nearly ...
As seen on PRNewswire Tulip demonstrates commitment to global security standards and industry best practices in data privacy controls for ...
The Great Place to Work® certification is based on direct Tulip employee feedback about the workplace culture and experience. Toronto, ...
In today’s digital world, customers have easy access to vast information on brands and products. Despite this, consumers across all ...
Watch a Demo of our Appointments Solution Resources Hear from the experts The Store of the Future is now. We’ve ...
Watch a Demo of our Pay by Link Solution Resources Hear from the experts The Store of the Future is ...
Watch a Demo of our Performance Planning Solution Resources Hear from the experts The Store of the Future is now. ...
Watch a Demo of our Enterprise Point of Sale Solution Resources Hear from the experts The Store of the Future ...
Watch a Demo of our Store Fulfillment Solution Resources Hear from the experts The Store of the Future is now. ...
Watch a Demo of our LiveConnect Solution Resources Hear from the experts The Store of the Future is now. We’ve ...
Watch a Demo of our Clienteling Solution Resources Hear from the experts The Store of the Future is now. We’ve ...
Exploring the modern end-to-end omnichannel experience Far from becoming obsolete, brick-and-mortar stores still account for the majority of retail sales, ...
Watch a Demo of our Intelligent Staff Scheduling Solution Resources Hear from the experts The Store of the Future is ...
Sustainability is a growing concern across the globe. The United Nations has emphasized the criticality of the 2030 sustainability deadline’s ...
How retailers can adapt to the changing face of the modern shopper. Today’s world has seen the transition for many ...
Following Tulip’s 2021 certification as a Great Place to Work, this is the second time the company has been awarded ...
As seen on PRNewswire Tulip, a leader in retail tech, partners with Moneris, Canada’s #1 payment processor to support retailers ...
What makes some furniture brands stand out? The buying cycle for furniture and home improvement is often long and complicated. ...
Three clienteling practices you may already be doing and how to take them to the next level. For many mass ...
How retailers can break down barriers between channels and create experiences that satisfy customer’s evolving demands. The landscape of retail ...
What is the shopping experience like at today’s top beauty brands? Beauty is exploding. Not just in market size ...
Luxury fashion has always been synonymous with affluent clientele and unrivaled customer service, with 53% of luxury consumers saying a ...
Clienteling — the practice of developing one-on-one relationships with customers — has been around for decades and has grown and ...
In today’s channel-less world, store associates often need to multitask through a laundry list of demands. Customers expect ecommerce-like efficiency ...
What is the shopping experience like at the best stores in the world? Top brands stand out because of the ...
As seen on PRNewswire Roberto Grandillo assumes the role as EVP, Product Management for Tulip, a global leader in cloud-based retail ...
Unlocking the power of stores for the world’s leading retailers. ...
Tulip's Store Fulfillment solution facilitates curbside pickup, in-store pick up, and ship-from-store in order to give customers the flexibility to ...
Tulip's Intelligent Staff Scheduling solution uses AI to create performance-optimized schedules that save managers time and ensure you get the ...
Tulip now connects out of the box with Shopify and Shopify Plus so you can start creating authentic, seamless, and ...
Whether it's a new product recommendation, an invoice or a quote, Pay by Link makes it simple for customers to ...
Omnichannel shopping shouldn't be tied to a fixed till. Tulip's mPOS lets associates access ecommerce inventory and transact from anywhere ...
LiveConnect gives online shoppers real-time access to store associates through live video or chat so they can instantly get the ...
Endless Aisle lets retailers showcase their full breadth of product offerings and get them into customers' hands regardless of where ...
Tulip systematizes and automates the clienteling process so retailers can create authentic, seamless and consistent customer experiences. ...
Appointments makes it easy for customers to book appointments and events and enables store associates to prepare exceptional omnichannel shopping ...
“The shot heard around the world”, the Great Resignation, millions of people around the globe voluntarily leaving their positions, driving ...
As seen on PRNewswire John Elliott employs Tulip’s unique mobile-first solutions to assist in the brand’s growth and evolution as ...
In the onset of the COVID-19 pandemic, the global labor market saw massive disruptions, with several critical industries, including retail, ...
Get the most out of every store location by identifying risks, opportunities and exactly how to improve their outlook across ...
Connect store associates with backroom employees or runners to retrieve products without leaving the customer's side. ...
Since 2020, the lives of generations across the globe have been shaped by COVID-19, and perhaps none greater than Gen ...
As seen on PRNewswire Toronto, ON—March 22, 2022—Tulip, a leader in cloud-based retail mobile solutions, announced today that AMIRI has ...
Retail Masterclass by Tulip brings you unfiltered insights from the world's best retailers. ...
Evolve as quickly as customers' shopping habits with a flexible cloud-based checkout solution built to break down barriers between ecommerce ...
Tulip’s API-first solutions are built from the ground up for the needs of sophisticated enterprise retailers. They’re flexible, extensible, and ...
Learn how retailers can navigate ongoing labor shortages and position staff for success in a post-pandemic world. ...
Offline mode lets store associates take sales, access the catalog, and operate business as usual without worrying about data loss ...
Give customers the quick product access they want regardless of whether they’re shopping online or in store. ...
Turn data into action with intuitive AI-based solutions that identify risks and opportunities, automate key processes, and deliver performance excellence ...
Provide the personalized and contextual retail experience modern customers want from stores with cloud-based solutions that connect the dots between ...
Learn how top retailers are improving their store operations Retail has changed The pandemic has blown apart the traditional store ...
The majority of retailers are aiming for customer-centricity, but according to Forrester only 8% qualify as truly ‘customer obsessed.’ However, ...
Retail executives need to make strategic and operational changes to respond to customer needs and evolving best practices if they’re ...
A silent POS connects people, applications, and processes. It lets data flow, helps turn ideas into reality, and facilitates the ...
As seen on PRNewswire Tulip solutions help create positive checkout experiences and provide new levels of retail efficiency Toronto, ON. ...
As seen on PRNewswire TORONTO, ON. January 26, 2022 — Tulip, a global leader in cloud-based retail mobile solutions, announces ...
As seen on PRNewswire TORONTO, ON. January 13, 2022—Tulip, a global leader in cloud-based retail mobile solutions, announces its partnership ...
Convert more customers from e-commerce to brick and mortar using a scalable, full-featured POS system. Legacy point of sale systems ...
Retailers are looking for ways to optimize, enhance and personalize the customer experience. Technology can help. Read our case study, ...
As seen on PRNewswire Tulip sets a new standard for omnichannel retail with a Point of Sale solution designed for the ...
Kitchener, ON, Nov. 18, 2021 — Tulip, a global leader in cloud-based retail mobile solutions, announced today that the company ...
As every retailer knows, returns are costly. In addition to lost sales, there are costs involved in getting online purchases ...
Challenges can often be met and resolved through the use of technology. And we know that clienteling applications have been ...
As seen on PRNewswire Kitchener, ON—Nov. 10, 2021—Tulip is proud to announce that they’ve been certified as a Great Place to ...
With the growth rate of online shopping starting to slow as pandemic restrictions are eased and life returns to normal, ...
Today’s leading retailers are embracing mobile clienteling and digital black book management for four key reasons. ...
The Globe and Mail’s report on Canada’s Top Growing Companies ranks organizations on three-year revenue growth. Tulip earned its spot ...
The four most important KPI categories are based on the customer experience, store productivity, order fulfillment, and employee performance. ...
Tulip will be adopting an innovative and flexible return-to-office policy to support employees and increase satisfaction. ...
With cybersecurity threats and data breaches still a concern for consumers and businesses around the world, it’s more important than ...
Learn how new technology isn’t just helping retailers deliver a better customer experience, it’s also helping them support and retain ...
To survive and thrive, retailers need to embrace the future store, one that is multi-purpose and functions in many different ...
Now that stores are back open, however, customers are saying they want curbside pickup to stay and also have the ability ...
Italian luxury brand implements Tulip’s solutions in US and European stores to enrich customer experiences. ...
Customers have been conditioned to expect a seamless omnichannel shopping experience. Learn how associates can support this post-pandemic journey. ...
Tulip announced today that it secured 28M USD in Series C funding to aid plans for future expansion in this exciting time ...
Retail is reopening and a semblance of post-pandemic normality is returning to day-to-day life across North America and Europe. A ...
Over half of all US consumers plan to spend extra to treat themselves as part of a post-pandemic return to ...
Few, if any, roles in modern retail are more demanding than that of a store manager. Store managers are essentially ...
As customers are returning to in-store shopping, they’re increasingly looking for a personalized, convenient and immersive shopping experience that also ...
Explore the five key ways that store associates bring added value to the omnichannel experience to help drive revenue growth. ...
A survey examines US consumers’ shopping behaviors during the pandemic and their future expectations of retailers to deliver valuable in-store ...
Learn how retailers can offer virtual interactions and personalized engagements to increase repeat buyers and sales. ...
Learn how retailers can drive online appointment booking engagement to increase store and online traffic and customer satisfaction. ...
Italian menswear brand implements Tulip’s solutions in European stores to elevate delivery of customer experiences. ...
Retailers can use their physical storefronts to fulfill ecommerce orders more efficiently and at a cost savings using Tulip Fulfillment. ...
With Fulfillment, stores can offer multiple delivery options to customers through Buy Online and Pickup in Store (BOPIS), Ship from ...
Improve customer convenience and maximize inventory sell-through. With Tulip Fulfillment, retailers have the ability to fulfill and reserve orders ...
Contactless fulfillment, or curbside pickup, is becoming a preferred, long-term method of shopping for customers, putting more demand on retailers ...
As we live through the pandemic, we’ll continue to see the move towards more personal, contactless, and seamless shopping experiences. ...
Graeme will oversee Tulip’s business operations, including the company’s financial goals and strategic initiatives, while scaling its customer delivery and ...
Find out how retailers will prepare and streamline the return process this season. ...
Tulip will use the financing as capital to accelerate research and development, grow its sales, and further expand into global ...
Tulip has completed its acquisition of Timekit, the leader in advanced scheduling and resource management system. ...
Shopping made easy and comfortable with real-time appointment booking. Tulip introduces a new way to shop, adding more care and ...
Retailers are adopting this concept and applying it to their stores to offer another way to stay connected and provide ...
It won’t be the easiest holiday season, but with the right strategies and practices in place, retailers can prepare to ...
Tulip is pleased to announce it placed No.86 on the 2020 Report on Business ranking of Canada’s Top Growing Companies. ...
Strengthen the retail-customer relationship with digital and human interactions. ...
In North America 86% of shoppers would like to have their groceries delivered, and 70% could be buying their groceries ...
When deciding between developing an in-house retail solution, or buying a ready-made product, one of the first questions retailers often ...
Do you have the metrics in place to see if your business is shifting effectively or efficiently? Here are five ...
Data and analytics are taking a lead role in reassessing and improving store operations and performance, especially with this year’s ...
Expanding retail mobile solutions to help retailers optimize store performance with machine learning As seen on PRNewswire. TORONTO, Ontario.-- August ...
Performance Planning helps retailers create and execute daily action plans to drive efficiency and smarter decisions. Performance Planning creates a ...
Precision Budgeting can help retailers drive efficiency, make smarter decisions, and increase agility across the store fleet. By combining, and ...
Provide store managers with the tools they need to create the optimal schedules in minutes Intelligent Scheduling provides retail managers ...
Video chat has opened up doors for retailers who are looking to reach their loyal customers digitally, provide customers with ...
New feature lets sales associates initiate video calling with customers to extend the in-store personalized shopping experience remotely. As seen ...
Tulip is excited to make video calling available to retailers and their customers. ...
With constantly changing market conditions, less sales opportunities brought on by reduced traffic, and more tasks to be completed with ...
Curbside pickup offers retailers and customers more ways to stay connected with each other. It is not only a short-term ...
Driven by customer expectations and the current global climate, technologies and innovations have rapidly advanced to bring customers a seamless ...
Empower associates with easy mobile access to omnichannel catalog Tulip’s Assisted Selling App delivers a personalized experience for shoppers in ...
Equipping stores with mobile and next-generation technologies, if implemented well, can reduce operating costs, improve conversion rates, and create an ...
Integrated payment technology and omnichannel clienteling enable retailers to provide personalized and seamless shopping experiences As seen on businesswire. Santa ...
Enables store associates to maintain relationships with loyal brand customers while working remotely While stores are temporarily closing and consumers ...
Convenience and instant access are still desired by customers, even in our current climate. Customers wish to choose when and ...
The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store ...
New features enable retailers to increase their omnichannel and online capabilities As seen on PRNewswire. Toronto, April 14, 2020 -- Tulip, ...
With Tulip’s new LiveConnect Web Chat and LiveConnect Video Chat, customers and store associates can easily communicate through the brand’s ...
Customers want to pay for their purchases in the most efficient and fastest way possible whether it be shopping in-store ...
Building trust and transparency is at the core of consumer rapport in retail and beyond. Every day customer information is ...
How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). ...
Businesses are simultaneously dealing with the immediate impact of the global pandemic and at the same time planning for when ...
LiveConnect Social Messaging enables retail store associates to chat with customers through Whatsapp, WeChat and more. With Tulip LiveConnect Social ...
Reinvesting in store associates is vital to reinventing the customer experience. One cannot evolve without the other. The retail landscape ...
Checkout Nova by Tulip is now Certified for AvaTax As seen on PRNewswire. TORONTO, Jan. 22, 2020 /PRNewswire/ — Tulip, the leader ...
The current global pandemic has profoundly impacted our health and disrupted our usual way of life. It has also significantly ...
The physical store is alive and evolving with innovative concepts, personalized touchpoints, and seamless omnichannel experiences ...
Appointments is now available with Clienteling. In the emerging customer journey, customers have access to vast product information through digital ...
In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still ...
The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period ...
Retailers realize that the inefficiencies associated with legacy point of sale (POS) systems are costing their brand and are resulting ...
Brick-and-mortar retailers are elevating the level of service in their stores to meet customer expectations and keep them coming back. ...
The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best ...
Historically, Finance has been seen as an optimizer of store payroll but hasn’t been regarded as a driver of sales ...
Any retailer will tell you that the store team can make or break a store’s business and a great customer ...
Maximizing value from a store team is achievable, but not easy. In fact, it’s a dynamic process that requires the ...
As seen on PRNewswire. TORONTO, Dec. 5, 2019 /PRNewswire/ -- Tulip, the leader in store associate cloud-based mobile solutions, today introduced “LiveConnect” ...
Creating a schedule that helps win the store day, every day, is a challenging mix of art and science. The ...
With constantly changing market conditions, less sales opportunities brought on by reduced traffic, and more tasks to be completed with ...
As seen on PRNewswire. TORONTO, Nov. 11, 2019 /PRNewswire/ -- Tulip, a global leader in cloud-based mobile solutions for retail brick & ...
Here at Tulip, our technical roles span two groups: Product Engineering Launch Engineering Our Product Engineering team is a brilliant ...
Here at Tulip, our technical roles span two groups: Product Engineering Launch Engineering Our Product Engineering team is a brilliant ...
Here at Tulip, our technical roles span two groups: Product Engineering Launch Engineering Our Product Engineering team is a brilliant ...
In their eBook, The Customer-Retail Intimacy Equation, authors Paula Levy, Bryan Amaral and Saira Zia do an excellent job of ...
Author: Saira Zia, VP Global Retail Excellence and Client Success A recent article by Marshall Fisher, Santiago Gallino and Serguei ...
Author: Frank Grillo The article on MarketingJournal.org by Ernan Roman and Scott Emmons is filled with insights on the world ...
While we can’t know precisely what stores will look like decades from now, we can be confident that people will continue to ...
The retailer chose Tulip’s Blueday solution to give them the actionable data needed to diagnose performance issues, optimize schedules, and ...
Store managers thrive when they have the relevant data at their fingertips to make decisions quickly without getting bogged down ...
Today marks International Women's Day. At Tulip, one of our founding values celebrates Diversity, Inclusion, & Community. In honour of the ...
A thousand store, multi-national specialty apparel and beauty products retailer wanted to transition from an operating model that emphasized merchandising ...
The press release announcing a strategic partnership between Tulip, the mobile platform for retail stores and leader in clienteling and ...
A franchise operator with stores across 11 countries in Europe and the Middle East was looking for a solution to ...
As we look ahead to the future of brick-and-mortar retail and the battle for customer loyalty, the role of a ...
The additions to the c-suite follow the company's global expansion. ...
The additions to the c-suite follow the company's global expansion. ...
Mulberry, the quintessentially British luxury retailer, is using the latest technology to enhance their customers’ shopping experience and increase operational ...
Just as “omnichannel” is a word that is overused in discussing retail, “intimacy” in retail seems the exact opposite: out ...
“Omnichannel”… the word exists somewhere in the space between overused and maligned. It’s a wonky word used to describe some ...
In the article Intelligent Retail: The Future of Shopping Experience Design, co-authors Karl Hellman and Mark Blessington hit on some ...
It’s official, physical stores drive online sales. A study from the International Council of Shopping Centers, based on a sample ...
The additions to the c-suite follow the company's global expansion. ...
Mulberry has deployed a mobile point-of-sale at its new Regent Street flagship store in partnership with Tulip and Adyen. ...
The mobile platform was deployed in partnership with Apple. ...
Mejuri is using the mobile software in its first physical store. ...
Retailers need to adapt to the changing retail landscape in order to keep up with rising ecommerce trends. Bill Zujewski, ...
Out of the box mobile solution is easy to install, configure and launch in stores. Jewelry brand Mejuri to provide ...
Tulip's customers can now benefit from in-store mobile access to Salesforce Commerce Cloud to increase effectiveness of retail store associates. ...
Luxury brand Mulberry has partnered with Tulip to deploy several of the technology company’s solutions, which are aimed at improving the in-store shopping experience. ...
UK luxury retailer Mulberry is set to roll out Tulip's mobile point of sale (MPoS) technology in its stores. ...
Tulip announces British luxury brand Mulberry has selected Tulip to further enhance their in-store customer experience. ...
Radius8 and Tulip announces a partnership which will provide store associates with local trending data in order to provide associates ...
Retail is transforming, evolving, and it’s all being showcased in the modern brick and mortar stores
Retailers are challenged to scale beyond novelty as brands are becoming increasingly more visceral, merging both the digital and physical ...
Salesforce Ventures announces the Canada Trailblazer Fund, a $100 million fund to invest in Canadian startups, such as Tulip, to ...
Empowering Store Associates with Local Knowledge Retailers understand that store associates drive sales and influence the buying decisions of their ...
Many experts have been contemplating the future course of the traditional retail industry. Many believe that the traditional ‘brick-and-mortar’ store ...
With the online pure-plays continually cutting into the market once dominated by brick-and-mortar, retailers need to come up with new ...
As seen on Retail Leader. Tulip's newest survey found that retail workers are not equipped with the mobile devices they ...
According to Tulip's newest survey, nearly half of store associates say consumers are sometimes more knowledgeable about products than they ...
As seen on WWD. EVP Marketing, Bill Zujewski, is interviewed by WWD on how Tulip Retail's mobile platform runs on ...
A great mention of Tulip on CNBC on how our technology helps retailers compete with etailers Amazon. ...
Tulip Retail has announced it has raised $40 million in Series B funding. ...
Tulip Retail has announced a new management suite and mobile app enhancements aimed to help store managers and associates increase ...
Our latest product release empowers managers with tools to collaborate, manage documents and communicate with associates so they are better ...
As seen on Retail Customer Experience. Tulip Retail and True Fit are partnering to foster a more personal in-store shopping ...
Tulip Retail has been recognized as one among the elite group of companies that are featured in the Retail Technology ...
Tulip Retail has partnered up with True Fit to empower store associates with new insights and information to drive new ...
As seen on Street Fight. Bonobos showcases Tulip Retail's technology in helping them create a unique shopping experience for their ...
Every customer who walks into a retail store is unique, so how do retailers create a personalized experience for all? ...
Tulip Retail has partnered with SmarterHQ to enable retailers to empower store associates with valuable customer insights from online activity ...
As seen in CBC News. Company that develops apps for retailers set to hire 100 people this year, CEO says. ...
At Tulip, we believe that enabling your store associates with mobile technology is the single-most effective tactic to drive the ...
How Retail CIOs Can Balance Innovation and Security By: Bill Tarbell It probably won’t come as much consolation to the ...
Although retailers now emphasize the need to bolster their digital channels, brick-and-mortar still acquires the majority of sales. In fact, ...
This article first appeared on VentureBeat. Author: Ali Asara, CEO Retail crashes in the U.S. during the economic downturn and ...
