Tulip is the world’s largest cloud-based Clienteling and POS platform provider, with best-in-class capabilities that let retailers deliver on their customer engagement goals and realize the full potential of omnichannel commerce.
Point of Sale
The art of loving your customer: How to build customer relationships that last
For years now, the customer experience has been a hot topic, with many retailers asking the same question: How can I respond to the expectations that customers have for their brand experience? In an era where customers are obsessed with trending brands, how do you keep that customer loyal for life? You don’t want your […]
Increasing customer loyalty for home design and improvement retailers
Unlocking lifetime value through clienteling and checkout innovation Retailers in the home design and improvement industries— encompassing furniture, home decor, and hardware retailers— navigate an increasingly competitive market, and it is crucial for them to shift their focus beyond single transactions to the broader concept of lifetime customer value (LCV), and how to build customer […]
Our team brings a unique lens that can transform how your stores operate. Coming from some of the world’s best retailers, our Retail Excellence team is devoted to translating their industry experience into insights and best practice that can be put to work by our product team and client partners.
We intimately understand what’s happening on the store floor and how technology can make a positive impact. Our Retail Excellence Group is focused on delivering consulting services and best practices to plan, implement, train, launch, and support Tulip solutions. Their goals are to implement innovative in-store solutions, drive strong adoption of these solutions, and maximize the ROI of implementing Tulip.
We spend every day speaking to retail leaders, attending industry events, and mystery shopping stores. We spend a lot of time understanding how to optimize retail and love sharing our insights.
We know better than anyone that retail is a balancing act. Our Retail Excellence team can work with you to develop sophisticated financial ROI and implementation benefit models that let you make informed decisions.
With years of collective retail experience between us, we’re able to help your team orient themselves around best practice with workshops, operational walkthroughs, and innovation roadmapping sessions.
Adoption is everything and our team has a vetted interactive training process that helps your entire organization get the most out of every store and ensures that new associates get up to speed quickly with asynchronous and continuous learning materials.