Point of sale
A modern POS built for you, your staff and your customers. Now that's new.
Lightweight and mobile by design, and ready for checkout wherever you or your merchandise may be.
Tulip POS is a cloud-based point of sale created to handle all the demands of omnichannel retail.
Endless Aisle
Access inventory anywhere in your system – including online – and checkout your customers’ complete order in a single transaction, even if it’s a mixed basket.
Pricing and promotion engine
Price and promote products any time, anywhere. Manage complex discounts and pricing schemes including bundled pricing and location variations.
BORIS omnichannel returns
A positive return experience gives customers confidence to buy again, and leads to a higher lifetime customer value. Tulip POS easily handles refunds, exchanges and other return types, no matter where the original goods were bought.
Tulip POS by the numbers.
Whether you’re replacing your legacy POS or layering on top with Tulip’s mobile capabilities, the results are clear.
The new look of retail POS, from the leader in personalized customer engagement.
Checkout anywhere in store
Tulip’s easy mobile checkout eliminates the weakest link in your shopping experience: the checkout line. Kill the queue and close the deal without ever leaving the customer’s side.
Multi-basket
Make the most of peak time by letting associates manage multiple active carts simultaneously and check each customer out at their convenience.
Offline mode
Every minute of downtime means fewer sales, so it’s critical that your POS is running even when your network isn’t. Tulip POS lets you access your catalog, close sales, and operate as usual without worrying about data loss or manual reconciliation.
A beautiful user experience
Tulip’s friendly and intuitive interface is a breeze to learn and a pleasure to use. Designed for Apple iOS, Tulip’s task automation and helpful prompts help elevate the experience for your sales associates and your customers.
Real-time reports and insights
Gain a deep understanding of your POS activities and trends, with Tulip’s built-in analytics. View sales summaries, transaction history, payment method breakdowns, inventory reports, and more.
A POS system your IT team will love.
Enterprise scalability
National and international retailers need a POS that offers cross-store visibility, stringent compliance capabilities, and sometimes even the ability to manage multiple corporate entities. Tulip POS was crafted with these needs in mind, and engineered without an expensive and monolithic architecture.
Uncompromising security
Customers trust you to take care of their personal and payment data. Tulip POS boasts world-class security certifications so you and your customers can have calm, confident peace of mind.
Integration ready
Extensibility matters in today’s fast-moving technology environment. Tulip uses modern APIs and webhooks to connect to your OMS, catalog, tax systems, and others to accommodate your needs today and tomorrow. Tulip also supports a nearly limitless number of payment types and can turn on new ones at the flip of a switch.
“Tulip’s mPOS solution empowers our store associates to deliver personalized service and streamline transactions, ensuring our customers enjoy a frictionless shopping experience, especially during key gifting occasions.”
Carla Keown
SVP Retail Strategy & Operation
Indigo
“One of the most important things is getting a seamless experience presenting products to the customer on a customer-facing application. Now we have flexibility by not having a fixed till. And in terms of the customer journey, it makes it so much smoother as there’s no need to take someone over to a fixed point in a store.”
Richard Cunningham
Group IT Director
Mulberry
“This is an important and fundamental partnership for Missoni. We believe Tulip will prove to be an invaluable tool in helping further facilitate Missoni’s continued journey in digital innovations; which must always be based on a deeper understanding and engagement of the consumer.”
Livio Proli
CEO
Missoni
Tulip POS in action
Frequently asked questions
POS Basics
At its most basic level, a point of sale (POS) system is the hardware and software that helps your business accept payments from customers and make sales in person and online.
The term “POS system” used to refer to your cash register. But today, most POS systems are software-based and can be used on any tablet or smartphone. This lets you serve customers and take payments wherever you are, without needing a cash register. It also routes funds to your bank account after each sale.
POS systems are the heart and lungs of the store, they keep operations running smoothly. They do more than just process transactions, they also aid in customer service, inventory visibility, and even client capture.
Watch this demo to see a modern POS in action.
The best point of sale systems— or next-gen POS systems— have these key features:
- Inexpensive hardware— including cost of hardware, maintenance, and upgrades
- Agility, scalability, and integration capabilities
- Security
- Easy to use
- Mobility
- Omnichannel sales and returns
- Real-time insights into sales metrics
- Omnichannel inventory management
POS in action
- Being cloud-based means your digital data is stored, managed, and processed on a network of remote servers hosted on the internet, rather than on local servers or personal computers.
- Cloud-based POS systems are compatible with most POS hardware (cash drawers, printers, etc.) and can be installed on any tablet or smartphone.
- Cloud-based and mobile retail POS systems are typically less expensive and more convenient than stationary legacy systems.
- Cloud-based and mobile POS systems collect data that can be viewed and managed remotely from mobile devices through cloud computing, instead of being tied to a terminal.
- Cloud-based POS systems run on software that enables automatic updates. So, whenever there are upgrades to the software, the update will be able to automatically install on the POS.
- Cloud-based POS systems can be even more secure, since the cloud service providers take additional precautions than if you stored software and data on your local server. Cloud services also have security measures in place to protect your data from hackers.
- Cloud-based systems also ensure you don’t lose all your data, unlike if you stored it on a local hard drive and it fails.
Omnichannel point of sale systems are able to facilitate omnichannel checkout and returns seamlessly:
- Omnichannel checkout – Gives associates one-touch access to inventory at other locations and online and enables them to checkout the customer’s full order in a single transaction, even if it’s a mixed basket.
- Omnichannel returns – Accommodates refunds, exchanges and other return types, and lets associates process returns purchased online as easily as those purchased in-store.
Omnichannel point of sale is an essential part of the modern in-store experience. Today’s consumers are digitally savvy and channel-agnostic. Associates need to be equipped to support customers in an omnichannel way. An omnichannel retail POS equips associates to be able to act as guides through today’s multi-channel customer journey.
Watch this demo to see how an omnichannel POS functions in-store.
In short, legacy systems are outdated. The software written 30+ years ago doesn’t account for the needs of today’s omnichannel shoppers— it isn’t agile or extensible, and trying to pull reports requires manual effort. The hardware is clunky and expensive, and it requires a large amount of square footage of floor space to store.
Next-gen point-of-sale systems are agile and extensible, they’re ready to grow and evolve with your business and your customers. The hardware is notably less expensive, and allows mobility throughout the store. Cloud-based solutions have the depth of functionality top retailers need in the current retail environment.
These 8 key features of the next-gen retail POS provide many benefits to retailers at every level of their organization from the store associates, to IT, to executive leadership.
- Inexpensive hardware- Reduce the initial cost of hardware, as well as the lifelong costs of maintenance and upgrades.
- Agility and extensibility- Allow for a quick and seamless integration into existing systems while also providing the ability to scale as the business grows.
- Security- Gives customers the peace of mind they need to be able to trust you to take care of their personal and payment data.
- Intuitive UI- Gets new associates up-to-speed almost instantly by automating basic tasks and offering prompts to help provide a consistent customer experience.
- Mobility- Provides a consistent experience to customers by allowing associates to stay by their side along the entire shopping journey from the moment they walk in the door, to the time they leave.
- Omnichannel sales ad returns- Enables associates to ring up a customer’s full order in a single transaction, even if it’s a mixed basket, and lets them process returns purchased online as easily as those purchased in-store.
- Real-time insights to sales metrics- Equips retailers with market-leading analytics tools that go beyond end of day totals to provide advanced real-time reporting and forecasting.
- Omnichannel inventory management- Gives associates access to inventory at other locations and online for full product visibility.
Modern POS solutions can help enhance the customer experience in your stores in several ways:
- Modern POS systems adapt to the customer journey.
- The omnichannel capabilities keep the journey smooth across channels.
- The mobility creates a continuous flow while shopping in-store.
- The security gives them peace of mind that the retailer will keep their information safe, no matter what.
Watch this demo to see how a modern POS supports the customer experience.
Choosing the right POS
Tulip’s next-gen point of sale has several world-class features:
- Endless aisle
- Pricing and promotion engine
- BORIS omnichannel returns
- Checkout anywhere in store
- Multi-cart and multi-basket
- Offline mode
- An intuitive user experience
- Real-time reports and insights
- Enterprise scalability
- Uncompromising security
- Integration ready
Retailers often get caught up in complex stock management systems, when an inventory management system is actually a much simpler and scalable solution.
Tulip’s Endless Aisle solution is an omnichannel inventory management tool. Endless Aisle lets retailers showcase their full breadth of product offerings and get them into customers’ hands regardless of where the inventory is located.
Tulip’s Store Fulfillment solution facilitates curbside pickup, BOPIS (buy online pick-up in-store), and ship-from-store in order to give customers the flexibility to shop how they want.
Retailers from several verticals use Tulip POS including apparel, accessories, home decor, furniture, and books.
Tulip’s point of sale solution accepts a wide variety of payment methods from physical debit and credit cards, to Apple Pay and other digital wallets, and Tap to Pay on iPhone. Tulip now offers Tulip Pay, Omnichannel payment processing built for Tulip POS, powered by Stripe.
Tulip supports mission critical processes for retailers worldwide, and is committed to providing highly secure solutions to their partners.
Tulip has successfully completed the System and Organization Controls (SOC) 2® Type 2 audit on the organization’s controls relevant to security.
The SOC 2 Type 2 audit is a report on management’s description of the service organization’s system, and the suitability of the design and operating effectiveness of the controls.
It provides reasonable assurance that the service organization’s principal service commitments and system requirements were achieved based on the applicable trust services criteria.
Tulip point of sale connects into your broader technical landscape and exchanges data effortlessly with other systems through a set of flexible APIs so that you can deliver on business requirements quickly and efficiently. Systems we integrate with include your:
- ERP
- Identity and access management
- Inventory management
- SMS service
- Order management
- Payment gateway
- PIM
- CRM
- Address validation service
- Digital commerce platform
- Email services
- POS
- Sales tax service
Getting Started
Interested in learning more about how we can help you get started on your next gen POS journey?
Read more about our POS solutions and their features by downloading our brochure.
Watch a demo of our POS in action and get perspective on both the associate and customer facing application.
Still have questions? Contact us today — we’re happy to help!
We look forward to hearing from you!
Resources
Hear from the experts
The Store of the Future is now. We’ve curated some of the best resources that dive deeper into why hyper-personalization is the future of retail.
Best practices for balancing high-tech and high-touch
How associate empowerment is driving the need for retail tech This blog is based on the Key Retail Trajectory “Associate Engagement: High-Tech Drives High-Touch” from retail thought leader Carol Spieckerman, for more on this trajectory and 3 others, check out
How do you meet your customers where they’re at?
The new customer experience imperative is killing with convenience This blog is based on the Key Retail Trajectory “Customer Experience: Kill with Convenience” from retail thought leader Carol Spieckerman, for more on this trajectory and 3 others, check out this
Want to learn more?
Talk to our team and learn how Tulip can empower and transform your store associates today.