Clienteling and mobile POS that change everything, because everything is changing.
Mobile-first, omnichannel retail solutions that set the new standard for genuine, inspiring customer engagement
Trusted by the world's most iconic retailers
Tulip Clienteling
When it comes to personalized service, attention to detail and perfect timing are what make you stand out.
Tulip Clienteling is the world’s #1 retail customer engagement solution, trusted by more sales associates to drive more sales and earn more loyalty.
Tulip POS
Finally, a checkout system that boosts, not breaks, the customer experience.
Tulip’s mobile-first, endless aisle-enabled POS is built to satisfy the demands of retailers serving today’s savvy shoppers – online and in-store.
Personal is powerful. Tulip brings you the tools and techniques you need to sell more effectively, track performance, and keep it real.
We combine deep expertise in retail operations and software with a commitment to helping the world’s best retailers embrace the new era of retail.
Love is in store.
Build the customer-first omnichannel experience you’ve always dreamed of. At Tulip, we strive to give you the technology you need to create the genuine, outstanding retail experience your customers demand.
Deep Customer Profiles
The more you know about your customers, the better you can serve them. Tulip helps you keep all the important details in one safe place – not in binders, on sticky notes, or even worse: in the heads of your sales associates.
Proactive 1:1 connections
Tulip makes it a breeze to send personalized, tailored messages via social media or email, to the audience that matters most in the moment. Whether that’s a single person or a curated list of like minds, we put it all at your sales associate’s fingertips.
Mobile-first POS
Haven’t you had enough of a POS system that ties you to a checkout counter and knows nothing about your customers? It’s time to expect more from your checkout system.
Endless aisle
The only reason you should ever have to say ‘no’ to a customer is because you’re sold out – Everywhere. Tulip lets you access and sell from inventory anywhere in your system, be that another store, your DC, or your website.
Accurate attribution
Your sales associates work incredibly hard, and deserve full credit for their effort no matter where the ultimate sale occurs. Tulip gives you the tools and insights to make it happen.
Actionable analytics
You can only manage what you measure. That’s why Tulip gives you more intelligence on your retail performance – from individual and store-level reports to critical details on merchandise velocity, and more.
Omnichannel for tomorrow
They'll love you for it.
When you build your retail operations around your customer – not the other way around – everyone wins.
Roots of retail
Deliver outstanding customer engagement on their terms, not yours.
Earning loyalty today requires more than just a mass email.
Expect better results with Tulip.
55%
Increase in clienteling conversion rate
47%
Increase in average order value
4%
Increase in store sales over 12 months
2x
Increase in ecommerce conversion rate
Customer Stories
Masterclass
Theory’s Director of Global Learning and Communications explains how to tell a global brand story
Masterclass
How Jenni Kayne boosted AOV by 50%
Case Study
How Tulip helped an international menswear retailer offer its customers a personalized shopping experience
Case Study
How AG Jeans completely transformed their brand experience
“Over the past five years, Tulip has enabled us to exceed expectations by revolutionizing the way we engage with our customers. Their user-friendly platform seamlessly integrated into our business, which enabled us to deliver tailored experiences from day one.”
Christian Fortucci
Chief Technology Officer
David Yurman
“The majority of customers expect companies to understand their needs. And when companies do, they can create an emotional connection to them. And then customers are going to be inclined to provide repeat business. Through Tulip, we’re increaing customer loyalty, conversion, frequency, retention.”
Lauren Mucci
Omnichannel Customer Development Manages
Coach
“With Tulip’s solutions, we are able to use technology to strengthen the relationship between brand and customers, to create more curated offers to fulfill market needs. Tulip represents a further evolutionary moment of our omnichannel strategy because it allows us to follow our customer in a personalized, individual way and in line with the needs of our customers.”
Paolo Zanco
Italy Country Manager
Boggi Milano
Our partner ecosystem - your success is top of mind.
You’re ready to embrace the next generation of personalized, omnichannel retail. Our powerful network of partners will help you get there with practical solutions to complex challenges.
Dependable. Scalable. Built for growth.
We know there’s a lot more to your tech stack than just us. That’s why we design our solutions to plug in and connect to whatever you need, safely and securely.
Integrations
Simple API-driven integrations
Our flexible APIs make easy work of connecting Tulip to your technology stack so you can do business the way you need, every day.
Extensibility
Adapt to custom processes
No two retail operations are alike. That’s why we design our solutions to be highly extensible and flexible. From custom integrations to unique applications, you’ll get exactly what you need from Tulip.
Security
Enterprise-grade security
Rest easy knowing our solutions support rigid compliance requirements for SOC 2 Type 2, PCI, PIPL, GDPR, CASL, CCPA, and other mission-critical standards for security and privacy.
As Featured In
webinar
Inside the world’s best store experiences
The Store of the Future is now. We’ve curated some of the best resources that dive deeper into why hyper-personalization is the future of retail.
Resources
Hear from the experts
We know there’s a lot more to your tech stack than just us. That’s why we design our solutions to plug in and connect to whatever you need, safely and securely.
How do you meet your customers where they’re at?
The new customer experience imperative is killing with convenience This blog is based on the Key Retail Trajectory “Customer Experience: Kill with Convenience” from retail thought leader Carol Spieckerman, for more on this trajectory and 3 others, check out this
Top 4 takeaways from the Tulip Clienteling Benchmark Report
An analysis of how retailers drive ROI through clienteling 2024 has seen the explosion of customer communication channel options, and significant shifts in the channels customers prefer the most. This is reshaping how retailers’ store teams interact with their customers.
Book a demo with us!
Talk to our team and learn how Tulip can empower and transform your store associates today.