ONLINE CUSTOMER ENGAGEMENT

Truly personalized shopping experiences. Happier customers and higher AOV.

Your virtual sales associates need the right tools to nourish and grow customer relationships and sell more.

You want your online shopping experience to be as personalized and as special as a 1:1 in-store experience. Here’s how to make that happen.

Clienteling is how the world’s most prestigious e-tailers differentiate through intimate customer knowledge and better service, consistently and effectively.

For Virtual Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For eCommerce Leaders

Analytics that drive better insight and smarter decision-making across your entire network.

For
Customers

Imagine a world where human help is a click away, and where your every wish and desire is easily anticipated.

For Virtual Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For eCommerce Leaders

Analytics that drive better insight and smarter decision-making across your entire network.

For
Customers

Imagine a world where human help is a click away, and where your every wish and desire is easily anticipated.

What can you achieve by delivering genuine, personalized VIP service to your loyal online customers?

Resources

Hear from the experts

clientele sales associate shopping

Guide to clienteling for non-luxury

What is clienteling, and who is it for? Clienteling definition: Clienteling is the practice of developing one-on-one relationships with customers and should focus on empowering store associates to engage with customers proactively, intentionally, and most importantly, in a genuine way....

Canada US tariffs are causing retailers to sound alarm

Why and how retailers are luring customers back

The resurgence of in-store retail Today’s retail world is a dynamic place. Shifting consumer behavior, the rise of e-commerce, and economic factors like tariffs are all pushing retailers, like Lululemon, to sound the alarm. With retail spending slowing down, many...

Want to learn more?

Talk to our team and learn how Tulip can empower and transform your store associates today.