ONLINE CUSTOMER ENGAGEMENT

Truly personalized shopping experiences. Happier customers and higher AOV.

Your virtual sales associates need the right tools to nourish and grow customer relationships and sell more.

You want your online shopping experience to be as personalized and as special as a 1:1 in-store experience. Here’s how to make that happen.

Clienteling is how the world’s most prestigious e-tailers differentiate through intimate customer knowledge and better service, consistently and effectively.

For Virtual Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For eCommerce Leaders

Analytics that drive better insight and smarter decision-making across your entire network.

For
Customers

Imagine a world where human help is a click away, and where your every wish and desire is easily anticipated.

For Virtual Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For eCommerce Leaders

Analytics that drive better insight and smarter decision-making across your entire network.

For
Customers

Imagine a world where human help is a click away, and where your every wish and desire is easily anticipated.

What can you achieve by delivering genuine, personalized VIP service to your loyal online customers?

Resources

Hear from the experts

An M.M.LaFleur design: a woman models a sophisticated black pantsuit and white shirt while seated in a chair, conveying confidence and style.

M.M.LaFleur’s secret to eCommerce growth

How can you scale eCommerce without losing the human touch? This case study explores how: You can overcome traditional online selling limitations You can connect online shoppers to real people at scale 1:1 sales interactions boost online AOV and lead...

A beauty customer researching products in-store

Beauty in the modern retail landscape

Navigating change and connecting with customers Today’s beauty industry is shaped by two major forces: The evolving consumer and a volatile economic climate. Consumer preferences are shifting, driven by changing beauty standards and a demand for expertise and “cleaner” products....

Want to learn more?

Talk to our team and learn how Tulip can empower and transform your store associates today.