Blog

Clienteling_Retailers

Why retail needs to embrace mobile clienteling

Today’s leading retailers are embracing mobile clienteling and digital black book management for four key reasons.

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Operational success blog

Top 4 retail store KPIs to ensure operational success

The four most important KPI categories are based on the customer experience, store productivity, order fulfillment, and employee performance.

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Tulip_cybersecurity blog

Tulip supports retailers by complying with all regulations and cybersecurity requirements

With cybersecurity threats and data breaches still a concern for consumers and businesses around the world, it’s more important than ever for retailers to ensure that their data security and […]

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digital transformation blog

How digital transformation will improve your customer experience

Learn how new technology isn’t just helping retailers deliver a better customer experience, it’s also helping them support and retain their staff.

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4 steps to achieving the successful store of the future

4 steps to achieving the successful store of the future

To survive and thrive, retailers need to embrace the future store,
one that is multi-purpose and functions in many different ways for customers.

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Tech Requirements

Top 4 tech requirements of the future store

Now that stores are back open, however, customers are saying they want curbside pickup to stay and also have the ability to shop in-store. How can a store manage that, with the same – or often smaller – employee base they had pre-COVID? To embrace the future, stores will need to lean on technology.

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The post-pandemic associate

The post-pandemic associate

Customers have been conditioned to expect a seamless omnichannel shopping experience. Learn how associates can support this post-pandemic journey.

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Post pandemic store

The post-pandemic store

Retail is reopening and a semblance of post-pandemic normality is returning to day-to-day life across North America and Europe. A critical component of retail set to be reimagined in the post-pandemic era is the design and purpose of stores.

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post-pandemic customer

Post-pandemic: Welcoming the customers back

Over half of all US consumers plan to spend extra to treat themselves as part of a post-pandemic return to normal, with specific intention to spend in discretionary categories

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Store Manager

Store manager essentials for the digital age

Few, if any, roles in modern retail are more demanding than that of a store manager. Store managers are essentially the CEO of their store. They are accountable for such areas as financial performance, customer service, expense management, talent management, and compliance

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