Curbside pickup: the long-term appeal for retailers
Curbside pickup offers retailers and customers more ways to stay connected with each other. It is not only a short-term
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4 future point-of-sale trends shaping the retail experience
Driven by customer expectations and the current global climate, technologies and innovations have rapidly advanced to bring customers a seamless
3 Emerging Technologies that Build Smarter Connected Stores
Equipping stores with mobile and next-generation technologies, if implemented well, can reduce operating costs, improve conversion rates, and create an
Why Retailers Choose Live Chat to Connect with Customers during COVID-19
Convenience and instant access are still desired by customers, even in our current climate. Customers wish to choose when and
How the California Consumer Privacy Act is impacting retailers
Building trust and transparency is at the core of consumer rapport in retail and beyond. Every day customer information is
What Retailers are Doing to Become Resilient during COVID-19
Businesses are simultaneously dealing with the immediate impact of the global pandemic and at the same time planning for when
Empower Retail Associates to Stay Ahead of the Connected Customer
Reinvesting in store associates is vital to reinventing the customer experience. One cannot evolve without the other. The retail landscape
How Retailers can Navigate the Customer Experience during COVID-19
The current global pandemic has profoundly impacted our health and disrupted our usual way of life. It has also significantly
5 In-Store Retail Trends For 2020
The physical store is alive and evolving with innovative concepts, personalized touchpoints, and seamless omnichannel experiences
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