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What Retailers are Doing to Become Resilient during COVID-19

Businesses are simultaneously dealing with the immediate impact of the global pandemic and at the same time planning for when

Empower Retail Associates Ahead Connected Customer

Empower Retail Associates to Stay Ahead of the Connected Customer

Reinvesting in store associates is vital to reinventing the customer experience. One cannot evolve without the other. The retail landscape

How Retailers can Navigate the Customer Experience during COVID-19

The current global pandemic has profoundly impacted our health and disrupted our usual way of life. It has also significantly

5 In-Store Retail Trends For 2020

The physical store is alive and evolving with innovative concepts, personalized touchpoints, and seamless omnichannel experiences

How Finance can positively optimize store labor spend and drive sales

Historically, Finance has been seen as an optimizer of store payroll but hasn’t been regarded as a driver of sales

Why AI is the Right Tool to Optimize Store Labor

Any retailer will tell you that the store team can make or break a store’s business and a great customer experience can’t be delivered by poorly managed labor.

The secret to getting the most out of the #1 store expense: Labor

Maximizing value from a store team is achievable, but not easy. In fact, it’s a dynamic process that requires the proper amount of labor and sales goals, a great schedule, and a field management team that knows how to strategically lead the in-store teams to deliver the best possible customer experience.

The art and science of the perfect retail schedule

Creating a schedule that helps win the store day, every day, is a challenging mix of art and science. The art is putting the right people in the right place at the right time.

How retail AI helps finance make smarter budget decisions

With constantly changing market conditions, less sales opportunities brought on by reduced traffic, and more tasks to be completed with fewer staff this “holiday intensity” will remain for the foreseeable future. To succeed, the entire stores organization must create a culture where stores do more with less.