Now that stores are back open, however, customers are saying they want curbside pickup to stay and also have the ability to shop in-store. How can a store manage that, with the same – or often smaller – employee base they had pre-COVID? To embrace the future, stores will need to lean on technology.
Customers have been conditioned to expect a seamless omnichannel shopping experience. Learn how associates can support this post-pandemic journey.
Retail is reopening and a semblance of post-pandemic normality is returning to day-to-day life across North America and Europe. A critical component of retail set to be reimagined in the post-pandemic era is the design and purpose of stores.
Over half of all US consumers plan to spend extra to treat themselves as part of a post-pandemic return to normal, with specific intention to spend in discretionary categories
Few, if any, roles in modern retail are more demanding than that of a store manager. Store managers are essentially the CEO of their store. They are accountable for such areas as financial performance, customer service, expense management, talent management, and compliance
As customers are returning to in-store shopping, they’re increasingly looking for a personalized, convenient and immersive shopping experience that also prioritizes safety. How can brands cut through the noise?
Explore the five key ways that store associates bring added value to the omnichannel experience to help drive revenue growth.
Learn how retailers can offer virtual interactions and personalized engagements to increase repeat buyers and sales.
Learn how retailers can drive online appointment booking engagement to increase store and online traffic and customer satisfaction.
Sign up with your email address to receive the latest news from Tulip straight to your inbox
