3 Components of the new furniture shopping experience
How top furniture retailers create stand out experiences for their customers The buying cycle for furniture and home improvement is
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Can in-store tech solve staff shortages?
In the onset of the COVID-19 pandemic, the global labor market saw massive disruptions, with the retail industry taking a
3 practices top beauty retailers use to build a standout customer experience
Beauty, skincare, and cosmetics have come along way–and so have customer expectations. Beauty is exploding. Not just in market size
What can clienteling provide customers in an omnichannel world?
In today’s digital world, customers have easy access to vast information on brands and products. Despite this, consumers across all
The modern retail experience and the tech it takes to support it
Exploring the modern end-to-end omnichannel experience Far from becoming obsolete, brick-and-mortar stores still account for the majority of retail sales,
Sustainability in retail: a deep dive into the lesser known initiatives
Sustainability is a growing concern across the globe. The United Nations has emphasized the criticality of the 2030 sustainability deadline’s
Ultimate guide to mass market clienteling
Three clienteling practices you may already be doing and how to take them to the next level. For many mass
Reshaping luxury fashion clienteling
Luxury fashion has always been synonymous with affluent clientele and unrivaled customer service, with 53% of luxury consumers saying a
Equipping associates as digital guides through a channel-less shopping experience
In today’s channel-less world, store associates often need to multitask through a laundry list of demands. Customers expect ecommerce-like efficiency
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