2023 was another huge year for retail from stores opening and closing to the growing adoption of next-gen in-store technologies to brand mergers and collaborations even the way customers interacted with brands.
Here are the most popular blogs from this year that highlight the trends we saw retailers jumping on in 2023:
Everything you need to know about the Tapestry-Capri merger
The merger of Tapestry Inc. and Capri Holdings Limited marks a pivotal shift in the luxury fashion landscape, reflecting dynamic industry trends such as upscale expansion, digitization, and the shift to experiential retail.
Insights from the 2023 Store Operations Benchmark Report
Retail TouchPoints surveys retail executives to create an annual Store Ops Benchmark Survey that highlights trends. By analyzing the 2023 and 2022 surveys, we can identify the priorities of actual retailers to determine key trends from the past 12 months and forecast what’s to come.
Is Acne Studios’ new Shenzhen store the future of immersive retail?
For retail store operations personnel and premium and luxury retail brands alike, observing how Acne Studios has meticulously curated every aspect of their Shenzhen store can provide valuable insights into creating a memorable customer journey.
Traditional vs. next-gen POS: A comprehensive comparison for retail success
Creating the best store experience can be summed up in two words: Empower and delight. By focusing on empowering store teams and delighting customers through a multi-purpose, next-gen POS, retailers can create the best store experience.
3 ways to use data analytics to identify and target high-value customers
Data analytics is a powerful tool that can help you make informed decisions about your retail business. By tracking and analyzing the right metrics— and most importantly, knowing how to use it— you can identify areas where you can improve your business and grow your profits.