Whitepapers

Shifting Consumer Shopping Habits in 2021

Shifting Consumer Shopping Habits in 2021

A survey examines US consumers’ shopping behaviors during the pandemic and their future expectations of retailers to deliver valuable in-store experiences.

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Tulip and the California Consumer Privacy Act

How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). Retailers need to review their data and privacy practices to […]

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Clienteling: Delivering ROI for Retailers

In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still say that physical stores are their preferred places to shop. […]

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The Customer-Retail Intimacy Equation

The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period than it has in the past two decades. Paula Levy […]

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