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The post-pandemic associate

The post-pandemic associate

Customers have been conditioned to expect a seamless omnichannel shopping experience. Learn how associates can support this post-pandemic journey.

Post pandemic store

The post-pandemic store

Retail is reopening and a semblance of post-pandemic normality is returning to day-to-day life across North America and Europe. A critical component of retail set to be reimagined in the post-pandemic era is the design and purpose of stores.

Store Manager

Store manager essentials for the digital age

Few, if any, roles in modern retail are more demanding than that of a store manager. Store managers are essentially the CEO of their store. They are accountable for such areas as financial performance, customer service, expense management, talent management, and compliance

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