How digital transformation will improve your customer experience
Learn how new technology isn’t just helping retailers deliver a better customer experience, it’s also helping them support and retain their staff.
Blog
4 steps to achieving the successful store of the future
To survive and thrive, retailers need to embrace the future store,
one that is multi-purpose and functions in many different ways for customers.
Top 4 tech requirements of the future store
Now that stores are back open, however, customers are saying they want curbside pickup to stay and also have the ability to shop in-store. How can a store manage that, with the same – or often smaller – employee base they had pre-COVID? To embrace the future, stores will need to lean on technology.
The post-pandemic associate
Customers have been conditioned to expect a seamless omnichannel shopping experience. Learn how associates can support this post-pandemic journey.
The post-pandemic store
Retail is reopening and a semblance of post-pandemic normality is returning to day-to-day life across North America and Europe. A critical component of retail set to be reimagined in the post-pandemic era is the design and purpose of stores.
Post-pandemic: Welcoming the customers back
Over half of all US consumers plan to spend extra to treat themselves as part of a post-pandemic return to normal, with specific intention to spend in discretionary categories
Store manager essentials for the digital age
Few, if any, roles in modern retail are more demanding than that of a store manager. Store managers are essentially the CEO of their store. They are accountable for such areas as financial performance, customer service, expense management, talent management, and compliance
Retailers reap rewards with appointments as customers return to stores
As customers are returning to in-store shopping, they’re increasingly looking for a personalized, convenient and immersive shopping experience that also prioritizes safety. How can brands cut through the noise?
A silver lining after the pandemic? Retailers find growth with omnichannel store associates
Explore the five key ways that store associates bring added value to the omnichannel experience to help drive revenue growth.
Get the latest from Tulip
Sign up with your email address to receive the latest news from Tulip straight to your inbox
