Clienteling, assisted selling, and mobile POS that change everything, because everything is changing.
Mobile-first, omnichannel retail solutions that set the new standard for genuine, inspiring customer engagement
Trusted by the world's most iconic retailers
Tulip Clienteling
Exceed customer expectations, in-store and online, with attention to detail and perfect timing.
Tulip Clienteling is the world’s #1 retail customer engagement solution, trusted by more sales associates to drive more sales and earn more loyalty.
Tulip online assisted selling
Bring humanity to your e-commerce shopping experience with 1:1 sales assistance
Tulip Online Assisted Selling uses the power of SMS and real humans to help you give your customers the personalized service they expect.
Tulip POS
Finally, a checkout system that boosts, not breaks, the customer experience
Tulip’s mobile-first, endless aisle-enabled POS is built to satisfy the demands of retailers serving today’s savvy shoppers – online and in-store.
Personal is powerful. Tulip brings you the tools and techniques you need to sell more effectively in-store and online, track performance, and keep it real.
We combine deep expertise in retail sales and technology with a commitment to helping the world’s best brands embrace omnichannel retail.
Love is in store.
Build the customer-first omnichannel experience you’ve always dreamed of. At Tulip, we strive to give you the technology you need to create the genuine, outstanding retail experience your customers demand.
Deep Customer Profiles
The more you know about your customers, the better you can serve them. Tulip helps you keep all the important details in one safe place – not in binders, on sticky notes, or even worse: in the heads of your sales associates.
Omnichannel for tomorrow
They'll love you for it.
When you build your retail operations around your customer – not the other way around – everyone wins.
Roots of retail
Deliver outstanding customer engagement on their terms, not yours.
Earning loyalty today requires more than just a mass email.
Expect better results with Tulip.
Customer Stories
Masterclass
Theory’s Director of Global Learning and Communications explains how to tell a global brand story
Masterclass
How Jenni Kayne boosted AOV by 50%
Case Study
How Tulip helped an international menswear retailer offer its customers a personalized shopping experience
Case Study
Chief Customer and Digital Officer at Canada’s top bookstore shares her insights on modern retail
“Over the past five years, Tulip has enabled us to exceed expectations by revolutionizing the way we engage with our customers. Their user-friendly platform seamlessly integrated into our business, which enabled us to deliver tailored experiences from day one.”
Christian Fortucci
Chief Technology Officer
David Yurman
“The majority of customers expect companies to understand their needs. And when companies do, they can create an emotional connection to them. And then customers are going to be inclined to provide repeat business. Through Tulip, we’re increaing customer loyalty, conversion, frequency, retention.”
Lauren Mucci
Omnichannel Customer Development Manages
Coach
“With Tulip’s solutions, we are able to use technology to strengthen the relationship between brand and customers, to create more curated offers to fulfill market needs. Tulip represents a further evolutionary moment of our omnichannel strategy because it allows us to follow our customer in a personalized, individual way and in line with the needs of our customers.”
Paolo Zanco
Italy Country Manager
Boggi Milano
Our partner ecosystem - your success is top of mind.
You’re ready to embrace the next generation of personalized, omnichannel retail. Our powerful network of partners will help you get there with practical solutions to complex challenges.
Dependable. Scalable. Built for growth.
We know there’s a lot more to your tech stack than just us. That’s why we design our solutions to plug in and connect to whatever you need, safely and securely.
Integrations
Simple API-driven integrations
Our flexible APIs make easy work of connecting Tulip to your technology stack so you can do business the way you need, every day.
Extensibility
Adapt to custom processes
No two retail operations are alike. That’s why we design our solutions to be highly extensible and flexible. From custom integrations to unique applications, you’ll get exactly what you need from Tulip.
Security
Enterprise-grade security
Rest easy knowing our solutions support rigid compliance requirements for SOC 2 Type 2, PCI, PIPL, GDPR, CASL, CCPA, and other mission-critical standards for security and privacy.
As Featured In
Whitepaper
Tulip Clienteling Benchmark Report
The world’s most iconic retailers leverage clienteling to build personal connections with customers and boost conversion rates and sales values.
Resources
Hear from the experts
We know there’s a lot more to your tech stack than just us. That’s why we design our solutions to plug in and connect to whatever you need, safely and securely.
Guide to clienteling for non-luxury
What is clienteling, and who is it for? Clienteling definition: Clienteling is the practice of developing one-on-one relationships with customers and should focus on empowering store associates to engage with customers proactively, intentionally, and most importantly, in a genuine way....
Why and how retailers are luring customers back
The resurgence of in-store retail Today’s retail world is a dynamic place. Shifting consumer behavior, the rise of e-commerce, and economic factors like tariffs are all pushing retailers, like Lululemon, to sound the alarm. With retail spending slowing down, many...
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Talk to our team and learn how Tulip can empower and transform your store associates today.
