It’s easier than you think.
From the art of ‘the little things’ to leveraging retail technology, this 40-minute session dives into how creating memorable customer moments is easier than ever.
Join industry experts Dan Gingiss, international keynote speaker and CX thought-leader, and Saira Zia, SVP of Retail Excellence and Client Success at Tulip, to discover how to optimize the retail customer experience (CX) and drive customer retention.
You’ll learn:
- Why small details can make a big impact in CX
- Using tech to surprise and delight your customers at scale
- The overlooked CX elements that make a big difference
- How to foster positive employee culture
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Speakers
![Dan Gingiss](https://www.tulip.com/wp-content/uploads/2024/05/Dan-Gingiss_24-03-06_MPIACE_20242102-scaled-1-e1715090055401-300x246.jpg)
Dan Gingiss
International keynote speaker and CX thought-leader
![Saira Zia](https://www.tulip.com/wp-content/uploads/2023/10/Saira-web-300x300.jpg)
Saira Zia
SVP of Retail Excellence and Client Success, Tulip