How Tulip Clienteling transformed team-based selling

Giving non-luxury brands the ability to create a luxury experience

With Tulip, team-based selling is more accessible than ever before.

At this premium retailer, store managers drive team success by focusing on building strong customer relationships through a team-based approach.

The brand needed an efficient clienteling solution that ensures consistent, personalized experiences across channels without relying on manual processes or outdated systems.

This case study explores how Tulip’s intuitive, cloud-based Clienteling and Appointments solutions enhance team-based selling by streamlining customer data management and fostering personalized experiences, collaboration, and relationship-building.

You’ll learn how the retailer achieved:

  • 6x increase in Tulip Influenced Sales (TIS)
  • 3x higher TIS Average Order Value (AOV)
  • A team-based approach to clienteling

 

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“Tulip lets us connect with customers through an omnichannel journey and consistently delivers the high-touch personal experiences we’re known for. Clienteling is an important part of our business and Tulip’s solution is best in class.” – Vice President, Digital Commerce, Customer Engagement and Insights

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