The impact of adopting digital clienteling with mobile POS
Before Tulip, one large luxury retailer aimed to shift to a fully mobile retail concept, free from long checkout lines, additionally their brand vision involved integrating omnichannel interactions for a unified experience across all channels.
This case study outlines how the retailer has had massive success in achieving a fully mobile, omnichannel, and shoulder-to-shoulder customer experience with Tulip POS and Clienteling.
You’ll learn how the retailer achieved:
- 88% increase in customer outreach
- 11.3% conversion through WhatsApp and 6.6% through SMS
- 30% increase in Average Order Value (AOV)
- 82% increase in Tulip Influenced Sales (TIS)
Read the full case study to learn more.
