Powering world-class customer experiences— an inside look at Coach and Jenni Kayne

December 5, 2023 | 1PM ET/10AM PT

The expert perspectives behind converting traffic and promoting loyalty

You’re in the midst of fierce competition in this industry. 

Ever wondered how the top brands do it? How do they not just attract their customers but turn them into a brand loyalist? These big players aren’t just turning foot traffic into sales; they’re turning transactions into experiences tailored to their clients.

In this 40-minute webinar, you’ll get an exclusive peek behind the curtain, revealing the exact strategies embraced by industry titans like Jenni Kayne and Coach. 

Hear from a panel of retail experts, featuring Wynne Elmitt, Global Director of Retail Excellence at Tulip, Rissa Jarratt, Executive Vice President of Retail at Jenni Kayne, and Lauren Mucci, Manager of Omnichannel Customer Development at Coach. They will share their combined 50 years of retail expertise, in a roundtable discussion that will provide universal insights that you can customize to your enterprise, regardless of retail vertical.

You’ll learn how Coach and Jenni Kayne:

  • Leverage technology to craft unique, personalized customer experiences
  • Establish emotional connections that transcend channels
  • Convert foot traffic into dependable sales
  • Measure the effectiveness of customer interactions

This is more than just a webinar; it’s your VIP pass to a strategic crash course on what your peers are doing, providing you with the insights you need to stay ahead of the competition.

Secure your spot by signing up, and we’ll send you the complete recording post-webinar.

Sign up


Wynne Elmitt
Wynne Elmitt

Global Director of Retail Excellence, Tulip

Rissa Jarratt
Rissa Jarratt

Executive Vice President of Retail, Jenni Kayne

Lauren Mucci
Lauren Mucci

Manager of Omnichannel Customer Development, Coach

Meet us at NRF 2024! Book a meeting with our team