Powering world-class customer experiences— an inside look at Coach and Jenni Kayne

You’re in the midst of fierce competition in this industry. 

Ever wondered how the top brands do it? How do they not just attract their customers but turn them into a brand loyalist? These big players aren’t just turning foot traffic into sales; they’re turning transactions into experiences tailored to their clients.

In this 40-minute webinar, you’ll get an exclusive peek behind the curtain, revealing the exact strategies embraced by industry titans like Jenni Kayne and Coach. 

Hear from a panel of retail experts, featuring Wynne Elmitt, Global Director of Retail Excellence at Tulip, Rissa Jarratt, Executive Vice President of Retail at Jenni Kayne, and Lauren Mucci, Manager of Omnichannel Customer Development at Coach. They will share their combined 50 years of retail expertise, in a roundtable discussion that will provide universal insights that you can customize to your enterprise, regardless of retail vertical.

You’ll learn how Coach and Jenni Kayne:

• Leverage technology to craft unique, personalized customer experiences
• Establish emotional connections that transcend channels
• Convert foot traffic into dependable sales
• Measure the effectiveness of customer interactions