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The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers’ homes. Once cities and stores begin to reopen, brands will face a new connected customer with altered needs and buying behaviors.
Watch this webinar to discover how retailers are navigating through unprecedented times to reach their customers and drive sales.
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Chief Strategy Officer, Demand Worldwide Group
VP Strategic Customers, Tulip
former Senior Product Manager, Tulip
Saira Zia, VP Global Retail Excellence and Client Success, Tulip
Customers want an in-store experience relevant to the brand, to touch and try on the product, and a face-to-face relationship. That’s still what brick and mortar stores do best, and that won’t go away altogether. So coming out of this pandemic, retailers need to keep doing this, but also to adapt.
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