How retailers can use technology to prevent returns and grow customer LTV
As every retailer knows, returns are costly. In addition to lost sales, there are costs involved in getting online purchases
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4 connected store retail trends for 2023
As we live through the pandemic, we’ll continue to see the move towards more personal, contactless, and seamless shopping experiences.
How point of sale systems impact the customer experience
The majority of retailers are aiming for customer-centricity, but according to Forrester only 8% qualify as truly ‘customer obsessed.’ However,
What’s stopping retail executives from building modern store experiences?
Retail executives need to make strategic and operational changes to respond to customer needs and evolving best practices if they’re
The new enterprise retail POS has arrived
As seen on PRNewswire Tulip sets a new standard for omnichannel retail with a Point of Sale solution designed for the
Improving omnichannel conversion from in-store
With the growth rate of online shopping starting to slow as pandemic restrictions are eased and life returns to normal,
Top 4 retail store KPIs to ensure operational success
The four most important KPI categories are based on the customer experience, store productivity, order fulfillment, and employee performance.
The post-pandemic store
Retail is reopening and a semblance of post-pandemic normality is returning to day-to-day life across North America and Europe. A critical component of retail set to be reimagined in the post-pandemic era is the design and purpose of stores.
Store manager essentials for the digital age
Few, if any, roles in modern retail are more demanding than that of a store manager. Store managers are essentially the CEO of their store. They are accountable for such areas as financial performance, customer service, expense management, talent management, and compliance
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