Shopify Connector
World-class store experiences, right out-of-the-box
Shopify merchants can go live in 4 weeks with the retail platform powering customer engagement and clienteling at the best stores in the world
Key capabilities
Omnichannel customer management
Get to know your customers, keep track of them across channels, and use those insights to build loyalty and grow store traffic.
Associate enablement alignment
Let every associate (even the new hires) operate like your top performers by prompting key actions and giving them instant access to product and customer data.
Full clienteling
within reach
Traditionally the domain of high-end luxury brands, Tulip systematizes and automates the clienteling process so that it’s within reach for brands across verticals.
Omnichannel customer management
Get to know your customers, keep track of them across channels, and use those insights to build loyalty and grow store traffic.
Associate enablement alignment
Let every associate (even the new hires) operate like your top performers by prompting key actions and giving them instant access to product and customer data.
Full clienteling
within reach
Traditionally the domain of high-end luxury brands, Tulip systematizes and automates the clienteling process so that it’s within reach for brands across verticals.
Personalization isn’t just for ecommerce. Make customers feel ‘seen’ across channels
Get to know your customers
Give store staff access to shared 360-degree customer profiles that track customers across channels and locations with details including qualitative preferences (like colors or fit), past purchases and more.
Bring customers into store with appointments
Customers don’t wait to stand around and wait when they need help. Tulip lets them pre-book appointments so that whether they’re looking to try on event dresses or get paint mixed, the right associate is ready.
Microsegment your audiences
Target the right customers every time with advanced preference filters that let you sort and group customers based on what they buy, like, or almost anything else you can dream up.
Centralize customer communications
Communicate with your customers using email, SMS, WeChat, WhatsApp, or even video call— and keep records of all conversations attached to the customer profile, regardless of whether they’re signed from a specific associate or ‘the store’.
Get to know your customers
Give store staff access to shared 360-degree customer profiles that track customers across channels and locations with details including qualitative preferences (like colors or fit), past purchases and more.
Microsegment your audiences
Target the right customers every time with advanced preference filters that let you sort and group customers based on what they buy, like, or almost anything else you can dream up.
Bring customers into store with appointments
Customers don’t wait to stand around and wait when they need help. Tulip lets them pre-book appointments so that whether they’re looking to try on event dresses or get paint mixed, the right associate is ready.
Centralize customer communications
Communicate with your customers using email, SMS, WeChat, WhatsApp, or even video call— and keep records of all conversations attached to the customer profile, regardless of whether they’re signed from a specific associate or ‘the store’.
Go above and beyond to guide customers through their buying journey
Show the full product assortment
Powered straight from an iPad or iPhone Tulip puts a rich catalog of product information into every associates’ hands so even new associates can answer questions right from the floor and access products at other locations and online.
Continue selling outside the store
Sometimes customers need to ‘think about it’. Follow up by sending an email with item details and a PCI DSS compliant payment link that lets the customer checkout from anywhere and credits the associate for the sale.
Get clear data for planning and decision-making
Give associates access to simple in-app dashboards that lets them track performance against their KPIs and give management more in-depth insights about performance across the whole store network.
Go live next month with our rapid implementation process
Let every associate (even the new hires) operate like your top performers by prompting key actions and giving them instant access to product and customer data.
If your customer and catalog data is in Shopify or Shopify Plus then we can get you live in record time.
Get advice from our retail experts
Our Retail Excellence team will work with you to configure the solution based on industry best practice and your unique selling environment.
Launch in as little as 4 weeks
We pull customer and catalog information straight from Shopify so that you can skip the heavy lifting and start seeing ROI in almost no time.
Train staff for consistent results
We teach your team everything they need to know through a combination of live and recorded sessions and equip you to onboard new employees as time goes on.
Launch in as little as 4 weeks
We pull customer and catalog information straight from Shopify so that you can skip the heavy lifting and start seeing ROI in almost no time.
Get advice from our retail experts
Our Retail Excellence team will work with you to configure the solution based on industry best practice and your unique selling environment.
Train staff for consistent results
We teach your team everything they need to know through a combination of live and recorded sessions and equip you to onboard new employees as time goes on.
Manage your retail network and evolve painlessly as you grow
Share information between locations
To the customer, there is no difference between your uptown and downtown locations. Tulip takes information out of binders and local databases so that it’s accessible everywhere.
Get staff up to speed quickly and easily
Retail systems are often complex and take a long time to learn. Tulip runs off an iPad and operates just like a consumer app so there is almost no learning curve.
Benefit from the cloud
Tulip offers the comprehensive feature set and security certifications you’d expect from an enterprise-grade application but because of its cloud architecture and API-first design, it also reduces complexity with versionless upgrades and endless extensibility.
Brenden Gerisch
Chief Commercial Officer
John Elliott
Gregg Moss
VP of Operations
AMIRI
Lauren Holmes
Chief Operating Officer
Jenni Kayne
What our customers are saying.
Brenden Gerisch
Chief Commercial Officer
John Elliott
Gregg Moss
VP of Operations
AMIRI
Lauren Holmes
Chief Operating Officer
Jenni Kayne
Client Outcomes
Each number shows Tulip’s impact on one retailer’s business
Background
Customers expect connections
4%
Increase in store sales over 12 months
5.26%
SMS conversion rate with personalized outreach
Speak to a Tulip rep today and see how we can help you.
Read our guide on how Gen-Z shop
Be sure not to miss out on guide on how retailers can adapt to the changing face of the modern shopper.
Read our guide on how Gen-Z shop
Be sure not to miss out on guide on how retailers can adapt to the changing face of the modern shopper.
Book a demo with us!
Talk to our team and learn how Tulip can empower and transform your store associates today.
