Shopify Connector

World-class store experiences, right out-of-the-box

Shopify merchants can go live in 4 weeks with the retail platform powering customer engagement and clienteling at the best stores in the world

Key capabilities

Omnichannel customer management

Get to know your customers, keep track of them across channels, and use those insights to build loyalty and grow store traffic.

Associate enablement alignment

Let every associate (even the new hires) operate like your top performers by prompting key actions and giving them instant access to product and customer data.

Full clienteling
within reach

Traditionally the domain of high-end luxury brands, Tulip systematizes and automates the clienteling process so that it’s within reach for brands across verticals.

Omnichannel customer management

Get to know your customers, keep track of them across channels, and use those insights to build loyalty and grow store traffic.

Associate enablement alignment

Let every associate (even the new hires) operate like your top performers by prompting key actions and giving them instant access to product and customer data.

Full clienteling
within reach

Traditionally the domain of high-end luxury brands, Tulip systematizes and automates the clienteling process so that it’s within reach for brands across verticals.

Personalization isn’t just for ecommerce. Make customers feel ‘seen’ across channels

Get to know your customers

Give store staff access to shared 360-degree customer profiles that track customers across channels and locations with details including qualitative preferences (like colors or fit), past purchases and more.

Bring customers into store with appointments

Customers don’t wait to stand around and wait when they need help. Tulip lets them pre-book appointments so that whether they’re looking to try on event dresses or get paint mixed, the right associate is ready.

Microsegment your audiences

Target the right customers every time with advanced preference filters that let you sort and group customers based on what they buy, like, or almost anything else you can dream up.

Centralize customer communications

Communicate with your customers using email, SMS, WeChat, WhatsApp, or even video call— and keep records of all conversations attached to the customer profile, regardless of whether they’re signed from a specific associate or ‘the store’.

GetToKnowYourCustomers-Icon.svg

Get to know your customers

Give store staff access to shared 360-degree customer profiles that track customers across channels and locations with details including qualitative preferences (like colors or fit), past purchases and more.

MicrosegmentAudiences-Icon.svg

Microsegment your audiences

Target the right customers every time with advanced preference filters that let you sort and group customers based on what they buy, like, or almost anything else you can dream up.

Group-3244.png

Bring customers into store with appointments

Customers don’t wait to stand around and wait when they need help. Tulip lets them pre-book appointments so that whether they’re looking to try on event dresses or get paint mixed, the right associate is ready.

CentralizeCustomer-Icon.svg

Centralize customer communications

Communicate with your customers using email, SMS, WeChat, WhatsApp, or even video call— and keep records of all conversations attached to the customer profile, regardless of whether they’re signed from a specific associate or ‘the store’.

Go above and beyond to guide customers through their buying journey

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Show the full product assortment

Powered straight from an iPad or iPhone Tulip puts a rich catalog of product information into every associates’ hands so even new associates can answer questions right from the floor and access products at other locations and online.

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Continue selling outside the store​

Sometimes customers need to ‘think about it’. Follow up by sending an email with item details and a PCI DSS compliant payment link that lets the customer checkout from anywhere and credits the associate for the sale.

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Get clear data for planning and decision-making

Give associates access to simple in-app dashboards that lets them track performance against their KPIs and give management more in-depth insights about performance across the whole store network.

Go live next month with our rapid implementation process

Let every associate (even the new hires) operate like your top performers by prompting key actions and giving them instant access to product and customer data.

If your customer and catalog data is in Shopify or Shopify Plus then we can get you live in record time.

Get advice from our retail experts

Our Retail Excellence team will work with you to configure the solution based on industry best practice and your unique selling environment.

Launch in as little as 4 weeks
 

We pull customer and catalog information straight from Shopify so that you can skip the heavy lifting and start seeing ROI in almost no time.

Train staff for consistent results
 

We teach your team everything they need to know through a combination of live and recorded sessions and equip you to onboard new employees as time goes on.

Launch in as little as 4 weeks
 

We pull customer and catalog information straight from Shopify so that you can skip the heavy lifting and start seeing ROI in almost no time.

Get advice from our retail experts

Our Retail Excellence team will work with you to configure the solution based on industry best practice and your unique selling environment.

Train staff for consistent results
 

We teach your team everything they need to know through a combination of live and recorded sessions and equip you to onboard new employees as time goes on.

Manage your retail network and evolve painlessly as you grow

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Share information between locations

To the customer, there is no difference between your uptown and downtown locations. Tulip takes information out of binders and local databases so that it’s accessible everywhere.

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Get staff up to speed quickly and easily

Retail systems are often complex and take a long time to learn. Tulip runs off an iPad and operates just like a consumer app so there is almost no learning curve.

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Benefit from the cloud

Tulip offers the comprehensive feature set and security certifications you’d expect from an enterprise-grade application but because of its cloud architecture and API-first design, it also reduces complexity with versionless upgrades and endless extensibility.

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What our customers are saying.

As we grow, we feel the need to invest in technology to help ensure our customers continue to get the highest quality products and experience with us. We felt Tulip was best in class, so partnering with them as the first Shopify integration was exciting. We look forward to the continued partnership ahead.
We have built a strong online presence and as we expand into in-person retail, Tulip's solution will let us conduct reliable outreach to customers, allowing us to send merchandise via the digital catalog and pre-sell using Tulip's remote pay solution.
We love that Tulip has newly introduced a Shopify connector, which allows for a seamless integration with little custom development work required.

Client Outcomes

Each number shows Tulip’s impact on one retailer’s business

Background

Customers expect connections

4%

Increase in store sales over 12 months

5.26%

SMS conversion rate with personalized outreach

Speak to a Tulip rep today and see how we can help you.

Read our guide on how Gen-Z shop

Be sure not to miss out on guide on how retailers can adapt to the changing face of the modern shopper.

Read our guide on how Gen-Z shop

Be sure not to miss out on guide on how retailers can adapt to the changing face of the modern shopper.

Book a demo with us!

Talk to our team and learn how Tulip can empower and transform your store associates today.