Case Studies

How a European franchise operator used Tulip’s Blueday to establish an operating playbook and leadership bench

A franchise operator with stores across 11 countries in Europe and the Middle East was looking for a solution to deliver a consistent customer-centric operating model across their locations within a brand, and eventually across other brands within their portfolio. They wanted a tool that would help them develop their associates and build their leadership “bench”. 

Learn how Tulip helped the retailer to:

  • Execute a customer-centric operating model  with a data-driven approach to optimize store labor 
  • Improve performance on the fly with more impactful intra-day reporting 
  • Build a bench of future leaders 
  • Position stores for success with a labor optimization playbook to deliver a customer-centric operating model