ONLINE CUSTOMER ENGAGEMENT

Truly personalized shopping experiences. Happier customers and higher AOV.

Your virtual sales associates need the right tools to nourish and grow customer relationships and sell more.

You want your online shopping experience to be as personalized and as special as a 1:1 in-store experience. Here’s how to make that happen.

Clienteling is how the world’s most prestigious e-tailers differentiate through intimate customer knowledge and better service, consistently and effectively.

For Virtual Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For eCommerce Leaders

Analytics that drive better insight and smarter decision-making across your entire network.

For
Customers

Imagine a world where human help is a click away, and where your every wish and desire is easily anticipated.

For Virtual Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For eCommerce Leaders

Analytics that drive better insight and smarter decision-making across your entire network.

For
Customers

Imagine a world where human help is a click away, and where your every wish and desire is easily anticipated.

What can you achieve by delivering genuine, personalized VIP service to your loyal online customers?

Resources

Hear from the experts

New York City skyline at sunset featuring the Statue of Liberty and Empire State Building, representing the location of NRF 2026: Retail’s Big Show. This image accompanies a guide on must-see retail tech innovations, including AI-powered clienteling, unified commerce, and mobile POS solutions from leaders like Tulip. It answers questions for retail executives on where to find the best in-store engagement tools and how to improve customer lifetime value (CLV) through digital transformation at the Javits Center in NYC

Must-see retail tech innovations at NRF 2026

Looking for the tools of the future Your store associates are bogged down by operational friction, forced to switch between disconnected apps for inventory checks, client notes, and messaging. This fragmentation isn’t just annoying—it actively slows down the sales process...

Panoramic aerial view of a dense New York City skyline at sunset, with monumental skyscrapers symbolizing the scale of retail innovation and the industry's focus on the future of the physical store as showcased at NRF 2026.

Why clienteling will dominate NRF 2026

The essential strategy for modern retailers Clienteling isn’t a temporary trend; it’s the survival strategy for stores in the future. The core problem clienteling solves is the customer’s desire for an easy, personalized shopping experience. People are tired of feeling...

Want to learn more?

Talk to our team and learn how Tulip can empower and transform your store associates today.