ONLINE CUSTOMER ENGAGEMENT

Truly personalized shopping experiences. Happier customers and higher AOV.

Your virtual sales associates need the right tools to nourish and grow customer relationships and sell more.

You want your online shopping experience to be as personalized and as special as a 1:1 in-store experience. Here’s how to make that happen.

Clienteling is how the world’s most prestigious e-tailers differentiate through intimate customer knowledge and better service, consistently and effectively.

For Virtual Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For eCommerce Leaders

Analytics that drive better insight and smarter decision-making across your entire network.

For
Customers

Imagine a world where human help is a click away, and where your every wish and desire is easily anticipated.

For Virtual Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For eCommerce Leaders

Analytics that drive better insight and smarter decision-making across your entire network.

For
Customers

Imagine a world where human help is a click away, and where your every wish and desire is easily anticipated.

What can you achieve by delivering genuine, personalized VIP service to your loyal online customers?

Resources

Hear from the experts

omnichannel customer on mobile app

BOPIS meaning in modern retail

Merging the ease of eCommerce with the instant gratification of in-store shopping “Buy Online, Pick Up In-Store” (BOPIS), sometimes known as “Click and Collect,” merges the ease of online shopping with the convenience of picking up items in a physical...

Gen Alpha: The $500 billion opportunity retailers can’t ignore

Engaging the youngest consumers who are already shaping household purchasing decisions The rise of Generation Alpha presents a rich opportunity for retailers. Born between 2010 and 2024, this cohort is not just the next generation of consumers; they are a...

Want to learn more?

Talk to our team and learn how Tulip can empower and transform your store associates today.