How retailers can use technology to prevent returns and grow customer LTV
As every retailer knows, returns are costly. In addition to lost sales, there are costs involved in getting online purchases
store associates
The post-pandemic associate
Customers have been conditioned to expect a seamless omnichannel shopping experience. Learn how associates can support this post-pandemic journey.
Tulip Launches LiveConnect App for Store Associates and Customers to Communicate Live Over Popular Messaging Platforms
As seen on PRNewswire. TORONTO, Dec. 5, 2019 /PRNewswire/ — Tulip, the leader in store associate cloud-based mobile solutions, today introduced “LiveConnect”
Tulip Launches Checkout Nova – Enabling Retailers to Provide a Seamless Mobile Checkout Experience
As seen on PRNewswire. TORONTO, Nov. 11, 2019 /PRNewswire/ — Tulip, a global leader in cloud-based mobile solutions for retail brick &
How the Best Retailers will Thrive
In their eBook, The Customer-Retail Intimacy Equation, authors Paula Levy, Bryan Amaral and Saira Zia do an excellent job of
Store Associates – An Investment to be maximized
Author: Saira Zia, VP Global Retail Excellence and Client Success A recent article by Marshall Fisher, Santiago Gallino and Serguei
Tulip and SessionM Partner to Deliver Personalized Customer Experiences in Retail Stores
The press release announcing a strategic partnership between Tulip, the mobile platform for retail stores and leader in clienteling and store associate mobility solutions, and SessionM, the leading customer data and engagement platform, to enhance in-store customer engagements by empowering retail store associates with valuable customer data and insights.
Progressive retailers are stepping up their game to upskill and empower their store associates
As we look ahead to the future of brick-and-mortar retail and the battle for customer loyalty, the role of a
Taking luxury retailing to a new level with technology
Mulberry, the quintessentially British luxury retailer, is using the latest technology to enhance their customers’ shopping experience and increase operational
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