With constantly changing market conditions, less sales opportunities brought on by reduced traffic, and more tasks to be completed with fewer staff this “holiday intensity” will remain for the foreseeable future. To succeed, the entire stores organization must create a culture where stores do more with less.
Any retailer will tell you that the store team can make or break a store’s business and a great customer experience can’t be delivered by poorly managed labor.
Creating a schedule that helps win the store day, every day, is a challenging mix of art and science. The art is putting the right people in the right place at the right time.
With constantly changing market conditions, less sales opportunities brought on by reduced traffic, and more tasks to be completed with fewer staff this “holiday intensity” will remain for the foreseeable future. To succeed, the entire stores organization must create a culture where stores do more with less.
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