Runner

Behind the the world’s smoothest in-store experiences

Connect store associates with backroom employees or runners  to retrieve products without leaving the customer’s side.

Trusted by the best

Background

The technology behind effortless shopping

Customers want shopping to feel effortless. Beyond efficiency, they want to feel like everything they need  is available right in front of them. As customers have acclimatised to online shopping, they’ve grown accustomed to quickly pursuing numerous options and have started to expect the same fast-paced experience in stores.  Tulip’s Runner lets store associates engaged with a customer quickly search in-store inventory and request help from a runner who can get the right product to them in record time.

Create an efficient workflow between runners and the salesfloor

Features

  • Mobile inventory accessLet store associates quickly check inventory in-store and online right from their mobile device.
  • One-touch requestScan a barcode or search the catalog to select a product and engage a runner to retrieve it in a single touch.
  • Runner response appLet runners to accept or decline requests and give associates real-time notifications on status.

Equip the entire store team to support an exceptional shopping experience

Features

  • Support for WearablesRunner is optimized for portable form factors, including Apple Watch, to satisfy requests even faster.
  • Reporting for ManagersGive manages access to reports on associate productivity, speed of fulfillment, and top runners, often used to incentivize exceptional customer service.

72%

Percentage of retail sales expected to come from physical stores in 2024, according to Forrester

83%

Percentage of consumers who say convenience is more important to them than 5 years ago, according to NRF

Speak to a Tulip rep today and see how we can help you.