June 23 - 24, 2026
CommerceNext, New York
There’s a channel driving more LTV than email, SMS, and paid.
Visit booth #304 to discover the biggest secret in retail.
Book your meeting
You’ve Optimized Every Channel Except the Human One
Right now, you’ve likely deployed AI across email, SMS, push, paid, and web to optimize recommendations and targeting. But what happens when the digital journey alone isn’t enough to close a high-consideration sale?
If you are an ecommerce leader, you likely don’t have human experts on staff selling direct to consumers. When your marketing works and a customer is ready to buy, they are left entirely to an algorithm. That absence of a human touch is the biggest gap in your growth strategy.
Those who have closed this gap don’t want you to know about it. Brands like Mytheresa and Sweetwater use this exact channel, and it drives up to 50% of their ecommerce sales!
The Secret is eCommerce Clienteling
eCommerce Clienteling is the strategic addition of digital product experts—like remote stylists, concierges, or dedicated CX advisors—into your online shopping experience, scaled by AI. It instantly connects your high-intent digital shoppers with a real human who can guide their purchase and build a 1:1 relationship.
Why should you do it?
eCommerce Clienteling is the strategic addition of digital product experts—like remote stylists, concierges, or dedicated CX advisors—into your online shopping experience, scaled by AI. It instantly connects your high-intent digital shoppers with a real human who can guide their purchase and build a 1:1 relationship.
Results you can measure
Leading brands like Revolve, David Yurman, and Lilly Pulitzer are already using Tulip to connect customer intelligence to the human expert at the exact moment of sale.
- 194% increase in AOV
- 66% open rate on 1:1 expert-led emails (vs. 2% for corporate mass marketing)
- 25% increase in sales per labor hour
- 3X higher repeat purchase rate
Why book a meeting?
Secure 1:1 time with our solutions experts to discuss how to:
- Grow revenue with the customers you already have: Customers engaged through Tulip spend 63% more per month on average.
- Launch your highest-converting channel: See how adding a scalable, AI-powered human touch outperforms your best digital campaigns.
- Turn every interaction into measurable LTV: See what leading brands are doing to drive retention and repeat purchase with eCommerce Clienteling.
Spots are limited to ensure dedicated time with our team.
FAQ
FREQUENTLY ASKED QUESTIONS
CommerceNext 2026
Absolutely. In fact, it applies to you most. If you are an ecommerce brand, your biggest blind spot is that you likely rely entirely on algorithms to close high-consideration sales. eCommerce Clienteling is the strategic addition of digital product experts—like remote stylists, concierges, or dedicated CX advisors—to your site. It is not about a physical store; it is about instantly connecting your high-intent digital shoppers with a real human who is powered by AI.
The industry has moved toward operational reality. Leading ecommerce brands now measure AI success through three lenses:
- human expert productivity,
- customer lifetime value, and
- transaction quality.
The brands investing in the human-assisted digital channel right now are already seeing massive gains across all three, positioning themselves ahead of where retail is going.
It’s the human gap. While ecommerce is incredibly data-rich, that intelligence often stops exactly when the customer is ready to buy but needs human guidance. If they are left entirely to an algorithm, conversion drops. Closing that gap by seamlessly connecting your digital traffic to an AI-powered human expert is what turns unified commerce from a buzzword into a reality.
AI shouldn’t replace your human experts; it should act as a copilot. By removing the mental burden of searching for inventory and digging through customer history, your digital experts can focus on what they do best: building trust and closing sales. That leads to less burnout, faster onboarding for new hires, and every rep performing at the level of your best top-seller.
Anyone responsible for retention, digital conversion, LTV, and the customer experience. The meeting will be most impactful for:
- Revenue and retention leaders: CMOs, VPs of Marketing, CRM, and Growth focused on unlocking new revenue from existing customers.
- Digital and technology leaders: CDOs, CTOs, and VPs of Ecommerce looking to extend AI wins into the relationship layer of the business.
- Operations and experience leaders: VPs of Customer Experience and Operations driving loyalty through personalized, human-led digital service.
Resources
Hear from the experts
The Store of the Future is now. We’ve curated some of the best resources that dive deeper into why hyper-personalization is the future of retail.
Beyond the handoff
Why your omnichannel retail strategy needs a human anchor A customer browses online, finds what they’re looking for, and books ...
From taskmasters to tastemakers
How to empower your associates to stop “doing” and start selling The most brilliant CRM strategy in the world is ...
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