Your best customers are telling you everything. Are you listening?
Retailers aren’t short on tools, they’re short on connection The retail circuit has been busy this year. From NRF to Etail Palm Springs and Shoptalk Spring, the industry is talking. After hundreds of conversations with leaders like you, one truth...
Why the “AI hangover” is a wake-up call for retail leaders
The human-to-human advantage Three major events happened in the same week recently, and they were not a coincidence. Adyen’s co-CEO released a paper arguing that bad infrastructure is stopping AI from actually working in commerce. At the same time, Amazon...