Clienteling vs. CRM vs. customer service vs. regular selling: Key distinctions
Let’s clear up some confusion. You’ve probably heard a lot of buzzwords thrown around—like clienteling, CRM, and customer service. While they all play a part in managing customer relationships, they’re not the same thing. Think of it like a sports...
How one jewelry brand increased clienteling sales by 69%
What doubling down on clienteling does for retailers in a stagnant market This case study shows how to: Increase sales when the market is slow Deliver what your customers want Make smarter data-driven decisions Slow market? You gotta get strategic...