IN-STORE CUSTOMER ENGAGEMENT

Strengthen the bond between customer and associate, and reap the rewards

Retail teams need the right tools to nourish and grow their local customer relationships and sell more.

You want your sales associates to stay one step ahead of your best customers, anticipating their needs and catering to their preferences.

Clienteling is how the world’s most iconic retailers earn loyal and lucrative customer relationships.

For Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For Store Managers

The most detailed and accurate client book you can imagine, with tools that make easy work of driving team and individual performance.

For Retail Operations

Analytics that drive better insight and smarter decision-making across your entire network.

For Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For Store Managers

The most detailed and accurate client book you can imagine, with tools that make easy work of driving team and individual performance.

For Retail Operations

Analytics that drive better insight and smarter decision-making across your entire network.

Are you serious about taking your in-store customer engagement to a whole new level?

Resources

Hear from the experts

Retail associate or sales advisor speaking on the phone while holding up a piece of clothing, embodying clienteling by providing personalized service to a customer.

The indispensable role of clienteling in modern retail (2026 & beyond)

The key benefits and outcomes of clienteling Clienteling is essential in modern retail because it is the strategic practice of using detailed customer information to build strong, long-term, 1:1 relationships, which directly increase sales and loyalty. Today’s customers expect personalization;...

Screenshots of the Tulip Clienteling Benchmark Report, featuring a title slide, a world map, data charts on clienteling usage and leaders, and before-and-after metrics, all in a modern pink, purple, and black color scheme.

Top 4 takeaways from the 2nd annual Tulip Clienteling benchmark report

4 key clienteling strategies to drive retail growth in 2025 Retail leaders like you are constantly looking for clear data to guide strategy and investment. When it comes to engaging your best customers, the question isn’t just if clienteling works,...

Want to learn more?

Talk to our team and learn how Tulip can empower and transform your store associates today.