Every clienteling platform on your shortlist can demo clienteling AI, and those demos look alike until you ask two things: what advantage the AI gives the associate, and how much it can do before the associate steps in. If AI-powered...
Scaling clienteling: what changes as your program grows
When associates hear their brand is scaling clienteling, it can sound like asking every store team to begin selling like luxury client advisors. It doesn’t. Clienteling formalizes the relationship selling approach to sales for retailers, and scaling it means making...