IN-STORE CUSTOMER ENGAGEMENT

Strengthen the bond between customer and associate, and reap the rewards

Retail teams need the right tools to nourish and grow their local customer relationships and sell more.

You want your sales associates to stay one step ahead of your best customers, anticipating their needs and catering to their preferences.

Clienteling is how the world’s most iconic retailers earn loyal and lucrative customer relationships.

For Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For Store Managers

The most detailed and accurate client book you can imagine, with tools that make easy work of driving team and individual performance.

For Retail Operations

Analytics that drive better insight and smarter decision-making across your entire network.

For Sales Associates

Rich customer profiles, purchase history, look books, messaging, appointments, at your fingertips.

For Store Managers

The most detailed and accurate client book you can imagine, with tools that make easy work of driving team and individual performance.

For Retail Operations

Analytics that drive better insight and smarter decision-making across your entire network.

Are you serious about taking your in-store customer engagement to a whole new level?

Resources

Hear from the experts

The future of clienteling: Phygital, AI, and next-gen engagement (2026 & beyond)

How is technological development changing retail? Clienteling is a fundamental part of retail that’s constantly changing as technology advances. Looking ahead, the future of clienteling will be shaped by the “phygital” revolution, deeper integration of Artificial Intelligence (AI), and new...

A sales associate uses a tablet to show a customer a personalized product recommendation, demonstrating a blend of technology and human connection in clienteling.

How does clienteling work in practice?

The art of combining data with human connection Clienteling is a process that uses customer data and genuine human connection to create personalized shopping experiences.  Instead of just waiting for customers to come to them, sales associates use a systematic approach...

Want to learn more?

Talk to our team and learn how Tulip can empower and transform your store associates today.