customer experience

Store associate

Mobile-empowered associates are key to competing in eCommerce

With the online pure-plays continually cutting into the market once dominated by brick-and-mortar, retailers need to come up with new strategies and tactics to compete. One not-so-obvious answer may be to leverage one of the their most unique assets — store associates.

Customer exploring

Retail workers lacking tech tools

As seen on Retail Leader. Tulip’s newest survey found that retail workers are not equipped with the mobile devices they need in order to offer shoppers the frictionless shopping experience they expect.

small business owner

Survey: Retail associates seek mobile tech to go up against eCommerce

According to Tulip’s newest survey, nearly half of store associates say consumers are sometimes more knowledgeable about products than they are, but assistive mobile devices are helping these associates prevent customers from leaving their stores empty-handed and making their purchases online.

tulip retail retail dive

Tulip launches employee management platform

Tulip Retail has announced a new management suite and mobile app enhancements aimed to help store managers and associates increase productivity for store managers and associates, create a stronger employee community across stores and enable managers to operate a more efficient store.

Speak to a Tulip consultant today and see how we can help you.