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APPOINTMENTS*

High-touch retail doesn’t have to be high-effort

Book and manage in-person or virtual shopping appointments and events right from your phone with Appointments for Tulip Clienteling.

*Exclusively for Tulip Clienteling

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A personal shopping experience you and your customers will love.

Appointments Personal Shopping Experience
capabilities

Detailed customer profiles

Tulip’s rich customer data makes it easy to create personalized invitations and experiences your customers will love.

capabilities

Online appointment booking

Invite customers to book shopping appointments or register for events directly from your website, or send them links via text messaging or email. Want to be more proactive? Have your sales associates book for them!

capabilities

Automate communication

Reduce no-shows with automated confirmation and follow-up messages that can also include rescheduling or cancellation links.

Tulip Appointments Personal Shopping Experience

It’s time for some serious one-on-one

Tulip Appointments gives you all the tools to make every sales associate a personal shopping maven.

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100%
HIGHER AOV
compared to in-store shopping
72%
OF RETAIL SALES
expected to come from physical stores in 2024 (Forrester Research)
75%
OF CUSTOMERS
more likely to visit a store if they have an appointment (Salesforce)
Appointments High Appointment Volume

Handle high appointment volume with confidence

Appointments High Appointment Volume
capabilities

Built for scale

Manage millions of bookings across all your locations, regions, and languages, all from one single system.

capabilities

Intuitive appointment management

View, manage, and track appointments for your entire team in one place, at an individual, store, or regional level.

capabilities

Works with tools you already use

Save time and effort with native connections to Google Calendar, Microsoft Exchange, Zoom, and Google Meet.

Tulip Appointments Flexible Scheduling

Designed for today, ready for tomorrow.

Appointments Flexible Scheduling
capabilities

Intelligent routing and assignment

Match your customers to the best associate for their needs, and build relationships on unshakeable trust and loyalty.

capabilities

Flexible scheduling for many uses

Schedule appointments based on geolocation, store-specific events, invite-only, and complex appointment types. Your customers will enjoy the convenience of booking appointments when and where it suits them, not just during store hours.

capabilities

The omnichannel shopping enabler

Fully integrated with Tulip POS, Tulip Appointments connects your online shopping cart to your in-store appointment and your POS.

capabilities

Customize for your brand

Configure Tulip Appointments with your colors, fonts, and logos to uphold your brand experience at all stages of the booking process. Need even more? Our SDK makes virtually anything possible.

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Lilly Pulitzer

“Tulip lets us connect with customers through an omnichannel journey and consistently delivers the high-touch personal experiences we’re known for. Clienteling is an important part of our business and Tulip’s solution is best in class.”

Rachael Crews

Vice President

Lilly Pulitzer

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Jenni Kayne

“Tulip technology enhances our ability to personalize our connections.”

Rissa Jarratt

Executive Vice President of Retail

Jenni Kayne

Resources

Hear from the experts

The Store of the Future is now. We’ve curated some of the best resources that dive deeper into why hyper-personalization is the future of retail.

Retail associate or sales advisor speaking on the phone while holding up a piece of clothing, embodying clienteling by providing personalized service to a customer.

The indispensable role of clienteling in modern retail (2026 & beyond)

The key benefits and outcomes of clienteling Clienteling is essential in modern retail because it is the strategic practice of using detailed customer information to build strong, long-term, 1:1 relationships, which directly increase sales and loyalty. Today’s customers expect personalization;...

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Screenshots of the Tulip Clienteling Benchmark Report, featuring a title slide, a world map, data charts on clienteling usage and leaders, and before-and-after metrics, all in a modern pink, purple, and black color scheme.

Top 4 takeaways from the 2nd annual Tulip Clienteling benchmark report

4 key clienteling strategies to drive retail growth in 2025 Retail leaders like you are constantly looking for clear data to guide strategy and investment. When it comes to engaging your best customers, the question isn’t just if clienteling works,...

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Want to learn more?

Talk to our team and learn how Tulip can empower and transform your store associates today.

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