Subprocessors

A subprocessor is a vendor Humankind uses to process data on behalf of our customers, who are the data controllers of that data.

What is a Third-Party Subprocessor: Humankind’s Process for Contracting with Third-Party Subprocessors

Humankind requires its subprocessors to satisfy equivalent obligations as those required from Humankind (as a Data Processor) as outlined in Humankind’s Data Processing Agreement (DPA), including but not limited to the requirements to:

  • process personal data following data controller’s (i.e., Customer’s) documented instructions (as communicated in writing to the relevant subprocessor by Humankind);
  • in connection with the subprocessing activities, use only personnel who are reliable and subject to a contractually binding obligation to observe data privacy and security, to the extent applicable, under applicable data protection laws;
  • promptly inform Humankind about any security breach; and
  • cooperate with Humankind to address requests from data controllers, data subjects, or data protection authorities, as applicable.

Except for as provided below, Humankind owns or controls access to the infrastructure that hosts real-time and stored personal data (should the Customer choose to store such content) Personal data may be shifted among data centers within a region to ensure Humankind’s performance and availability. Humankind also works with the listed service subprocessors below to provide the noted functionality.The following table describes the countries and legal entities engaged in the processing and storage of personal data by Humankind acting as a data processor on behalf of its customers, the data controllers

Name Activity Location Compliance
Hubspot Marketing Sales 25 First Street, 2nd Floor, Cambridge, MA 02141, US https://legal.hubspot.com/legal-stuff
Amazon Web Services Cloud Infrastructure for our apps and services 410 Terry Avenue North Seattle, WA 98109, US https://aws.amazon.com/compliance/
Stripe Customer payments 354 Oyster Point Blvd South San Francisco, CA 94080, US https://stripe.com/guides/pci-compliance
Google Site analytics (web) and customer interactions (email) 1600 Amphitheatre Parkway Mountain View, CA 94043, US https://business.safety.google/compliance/
Sendgrid Customer emails 1801 California Street Suite 500 Boulder, CO 80202, US https://sendgrid.com/policies/security/
Bandwidth Customer SMS messages 900 Main Campus Dr Raleigh, NC, 27606-5177, US https://www.bandwidth.com/legal/
Rockset Data Analytics 100 S Ellsworth Ave Suite 100, San Mateo, CA 94401, US https://rockset.com/security/