Over half of all US consumers plan to spend extra to treat themselves as part of a post-pandemic return to normal, with specific intention to spend in discretionary categories
With Fulfillment, stores can offer multiple delivery options to customers through Buy Online and Pickup in Store (BOPIS), Ship from Store, Reserve Online Pickup in Store, and Curbside Pickup.
Contactless fulfillment, or curbside pickup, is becoming a preferred, long-term method of shopping for customers, putting more demand on retailers to limit the number of people who physically touch products and provide new pick-up options.
It won’t be the easiest holiday season, but with the right strategies and practices in place, retailers can prepare to welcome customers, creating seamless experiences while increasing sales.