
The future of clienteling: Phygital, AI, and next-gen engagement (2026 & beyond)
How is technological development changing retail? Clienteling is a fundamental part of retail that’s constantly changing as technology advances. Looking
Slow market? You need to be strategic to get customers spending.

How is technological development changing retail? Clienteling is a fundamental part of retail that’s constantly changing as technology advances. Looking

The art of combining data with human connection Clienteling is a process that uses customer data and genuine human connection to

Let’s clear up some confusion. You’ve probably heard a lot of buzzwords thrown around—like clienteling, CRM, and customer service. While

Practical use cases of AI to improve retail CX AI is changing retail fast, and knowing how and where to

Merging the ease of eCommerce with the instant gratification of in-store shopping “Buy Online, Pick Up In-Store” (BOPIS), sometimes known

Engaging the youngest consumers who are already shaping household purchasing decisions The rise of Generation Alpha presents a rich opportunity

Navigating change and connecting with customers Today’s beauty industry is shaped by two major forces: The evolving consumer and a

What is clienteling, and who is it for? Clienteling definition: Clienteling is the practice of developing one-on-one relationships with customers

The resurgence of in-store retail Today’s retail world is a dynamic place. Shifting consumer behavior, the rise of e-commerce, and